Alexis McGrew
West Monroe,LA
Summary
With a proven track record at Animal Hospital of West Monroe, I excel in veterinary assistance and interactive communication, significantly enhancing kennel cleanliness and client satisfaction. My expertise in animal handling and medical assessment, coupled with a dedication to compassionate care, positions me as a valuable asset to any team. Additionally, customer service skills and traits learned from working with a team in customer service at a local grocery store has allowed me to be able to effectively and confidently work and communicate with the general public.
Overview
6
6
years of professional experience
Work History
Kennel Worker /Vet Assistant
Animal Hospital of West Monroe
West Monroe, LA
07.2020 - Current
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Coordinated with vets on healthcare needs of each animal such as treatments and handeling and strictly followed instructions.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Educated visitors and staff on proper animal care and handling.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Assisted in training new staff members on kennel procedures, ensuring high standards of animal care were consistently maintained.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Cashier
Macs Fresh Market
West Monroe, LA
06.2018 - 06.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
West Ouachita Highschool
West Monroe, LABachelor of Science - Pre-Veterinary Science
Louisiana Tech University
Ruston, LA05-2025
Skills
- Patience and Perseverance
- Sanitation Procedures
- Veterinary Assistance
- Animal handling expertise
- Interactive communication skills
- Health examination and evaluation
- Care Monitoring
- Medical assessment
- Treatment Administration
Timeline
Kennel Worker /Vet Assistant
Animal Hospital of West Monroe
07.2020 - Current
Cashier
Macs Fresh Market
06.2018 - 06.2020
High School Diploma -
West Ouachita Highschool
Bachelor of Science - Pre-Veterinary Science
Louisiana Tech University