Alexis McIntyre
Fayetteville,NC
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Motivated psychology student seeking internship in psychology to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Welcome Home Real Estate
Fayetteville, NC
10.2022 - 06.2023
- Assigned work and monitored performance of project personnel.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Reviewed completed work to verify consistency, quality and conformance.
- Served as a liaison between staff members and senior management personnel.
- Recruited and trained new employees to meet job requirements.
Cashier
Walmart
Hope Mills, NC
06.2023 - 12.2023
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Worked closely with front-end staff to assist customers.
Waitress
Longhorn Steakhouse
Fayetteville, NC
01.2023 - 11.2023
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Prepared checks accurately and processed payments promptly.
- Trained new employees to perform duties.
- Calculated charges, issued table checks and collected payments from customers.
ED Registration Representative
Cape Fear Valley Medical Center
Fayetteville, NC
09.2023 - Current
- Collaborated with clinical staff members to ensure proper documentation was completed prior to patient being seen by physician or specialist.
- Generated forms related to registration process such as release of information forms and financial responsibility forms.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Evaluated and recommended upgrades to improve existing computerized healthcare systems.
- Adhered to HIPAA guidelines and maintained integrity of hospital policies and procedures.
Education
Bachelor of Science - Psychology
Winston Salem State University
Winston-Salem, NC12-2023
Skills
- Task Delegation
- Product and Service Knowledge
- Medical Billing
- Insurance Billing
- Compassionate Patient Care
Certification
- CPR Certified (American Red Cross)
Timeline
ED Registration Representative
Cape Fear Valley Medical Center
09.2023 - Current
Cashier
Walmart
06.2023 - 12.2023
Waitress
Longhorn Steakhouse
01.2023 - 11.2023
Assistant Manager
Welcome Home Real Estate
10.2022 - 06.2023
Bachelor of Science - Psychology
Winston Salem State University
- CPR Certified (American Red Cross)
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