Summary
Overview
Work History
Education
Skills
Timeline
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Alexis McKelphin

Temple Hills

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

8
8
years of professional experience

Work History

ACADEMIC AND CAREER ADVISOR

Howard University
02.2025 - Current
  • Advise first-time in college (FTIC) nursing students on course selection, registration, and degree requirements.
  • Support student success by monitoring enrollment, ensuring full-time status, and addressing academic progress concerns.
  • Guide students through transfer credit evaluations, placement exams, and overrides.
  • Connect students to campus resources to promote retention and progression in the nursing curriculum.
  • Maintain accurate advising records in BisonHub and collaborate with faculty and staff to support student outcomes.

HISTORY TEACHER

Prince George’s County Public Schools
08.2023 - 02.2025
  • Developed and delivered comprehensive lesson plans aligned with state curriculum standards, accommodating diverse learning needs.
  • Utilized digital platforms to create interactive presentations and assignments, increasing student engagement.
  • Analyzed student performance data to inform strategies, leading to a 15% increase in test scores.
  • Fostered a positive and inclusive classroom environment while managing behavior effectively.
  • Collaborated on curriculum development and participated in school-wide initiatives.

ADMINISTRATIVE ASSISTANT

Silver Mirror
04.2022 - 09.2023
  • Managed scheduling and correspondence for a high-volume office, ensuring efficiency.
  • Maintained digital and physical filing systems, organizing records while ensuring confidentiality.
  • Supported internal communication efforts, including drafting and distributing memos.
  • Assisted in event planning and execution, liaising with stakeholders and vendors.

WAX SPECIALIST

European Wax Center
01.2022 - 09.2023
  • Provided personalized services to an average of 40-50 clients weekly, ensuring a professional and welcoming experience.
  • Increased client retention by promoting customized care plans and achieving a 20% growth in repeat appointments.
  • Maintained compliance with safety and hygiene standards, contributing to high customer satisfaction rates.

CUSTOMER SERVICE REPRESENTATIVE

BestBuy
02.2018 - 03.2020
  • Delivered exceptional customer service by addressing inquiries and resolving complaints.
  • Assisted customers in selecting products and navigating options tailored to their needs.
  • Collaborated with team members to meet sales goals while maintaining a high standard of service.
  • Handled escalated issues professionally, ensuring positive resolutions.

Education

Bachelor of Arts - History

University of Maryland Global Campus
05.2023

Skills

  • Research and Analysis
  • Public Speaking and Presentation
  • Community Engagement and Outreach
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Verbal and Written Communication
  • Organizational and Administrative Support
  • Decision-making support
  • Outreach initiatives

Timeline

ACADEMIC AND CAREER ADVISOR

Howard University
02.2025 - Current

HISTORY TEACHER

Prince George’s County Public Schools
08.2023 - 02.2025

ADMINISTRATIVE ASSISTANT

Silver Mirror
04.2022 - 09.2023

WAX SPECIALIST

European Wax Center
01.2022 - 09.2023

CUSTOMER SERVICE REPRESENTATIVE

BestBuy
02.2018 - 03.2020

Bachelor of Arts - History

University of Maryland Global Campus

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Alexis McKelphin