Alexis McNamara
Beaufort,United States
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix
06.2025 - Current
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Assistant Deli Manager
Publix
07.2022 - 06.2025
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Deli Clerk
Publix
02.2018 - 07.2022
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Documented customer orders and conveyed special requests to kitchen staff.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Administrative Assistant
United States Marine Corps
10.2004 - 11.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Criminal Justice
Monroe College
Bronx, NY08-2012
Associate of Science - Medical Administration
Monroe Community College
Rochester, NY12-2009
Skills
- Shrink control
- Register operations
- Cooking
- Equipment safety
- Profit and loss
- Inventory management
- Sales promotion
- Customer engagement
- Memo preparation
- Reception oversight
- Meeting planning
- Check processing
- Scheduling
- Letter preparation
- Mail handling
- Filing
- Schedule management
- Documentation and control
- Highly organized
- Types 50 wpm
- Data entry
Certification
- Certified Premium Deli Professional, Publix - 2018-Present
- Licensed Food Safety Professional - 2025
- CPR Training - 2024
Languages
Spanish
Professional Working
Timeline
Deli Clerk
Publix
06.2025 - Current
Assistant Deli Manager
Publix
07.2022 - 06.2025
Deli Clerk
Publix
02.2018 - 07.2022
Administrative Assistant
United States Marine Corps
10.2004 - 11.2012
Criminal Justice
Monroe College
Associate of Science - Medical Administration
Monroe Community College
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