Alexis Medina
San Diego
Summary
PROFESSIONAL SUMMARY: Self-motivated Administrative Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Accomplished Case Coordinator adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit client needs and return each to optimal quality of life.
Overview
8
8
years of professional experience
Work History
Events Director
Meraki
San Diego, CA
01.2024 - 04.2024
- Implemented systems (POS and Event Portal) needed to begin operation of Event space
- Successfully met expectations for opening with given budget
- Developed SOP's for BOH and FOH
- Developed and implemented special event plans, including marketing strategies and budgeting.
- Established partnerships with local businesses to create promotional campaigns for events.
- Created detailed reports on the success of each event and presented them to management.
- Negotiated contracts with, caterers, entertainers. etc. to ensure competitive pricing.
- Conducted market research regarding potential audiences for special events.
- Provided support during on-site operations at various special events locations.
- Created promotional materials such as brochures, flyers, and banners to advertise events.
Administrative Manager
The Lot
San Diego
05.2021 - 12.2023
- Oversaw front of the house/back of the house operation, managing over 80 staff members
- Oversaw all the administrative duties including payroll, inventory, stock-take, employee benefits, and day to day tasks
- Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Produced leads to small and large corporate events, wedding rehearsals, birthday celebrations, private events, etc.
- Maintained relationships with event vendors and negotiated prices for clients
- Developed BEO’s
- Worked with BOH to develop cost efficient event menus
- Assisted with developing quarterly P&L's and establish tangible goals to improve company quarterly profits
- Knowledgeable in building teams and coaching individuals and groups
- Implemented and oversaw a comprehensive employee training program to ensure consistent and high-quality service
Program Manager
Independence for Life Choices
San Diego
09.2016 - 09.2021
- Provided direct support to Executive Director in all aspects of business operation; including setting weekly and monthly agenda
- Oversaw direct services for over 60 clients with developmental disabilities
- Market: Individual / Family Services.
- Worked closely with the San Diego Regional Center, Trustee's, and Family Members on sensitive issues
- Conducted training of 40 staff members both in small and large groups on various topics: Cultural Sensitivity, Confidentiality
- Oversaw Billing and Payroll
- Developed Comprehensive Documents detailing services which were utilized to secure service contracts
- Achievements: Staff retention and increased hourly wages for employees
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Responsibilities: Acquired new clients and secured funding for existing programs
Program Assistant
Jewish Family Service
San Diego
07.2019 - 08.2020
- Support the Program Manager in developing and implementing new programs and initiatives to better serve the needs of the community.
- Assisted with daily program operations and ensure overall safety of clients
- Followed proper reporting procedures
- Helped connect families with local resources and navigate the application process for an apartment/home
- Provided basic day to day needs for clients, including preparing meals, organizing grooming care drives, and recreational activities
- Assisted in the development and implementation of program evaluation strategies to measure the effectiveness of the organization's services and made data-driven improvements
- Collaborate with community organizations to identify and secure additional resources for clients
Education
Associate of Arts - Studies Political Science
University of California, Davis
Davis, CASkills
- P&L Management
- Community Outreach
- Client Advocacy
- Care Coordination
- Creative Direction
- Client Relations
- Customer Service
- Customer Retention
- Health and Safety Compliance
- Restaurant Operations Management
- Staff Management
- Schedule Coordination
- Labor and Food Cost Control
- Food Service Background
- Employee Recruitment Expertise
Languages
Timeline
Events Director
Meraki
01.2024 - 04.2024
Administrative Manager
The Lot
05.2021 - 12.2023
Program Assistant
Jewish Family Service
07.2019 - 08.2020
Program Manager
Independence for Life Choices
09.2016 - 09.2021
Associate of Arts - Studies Political Science
University of California, Davis