Alexis Medina
Richmond,CA
Summary
Dynamic Front of House Manager with a proven track record at Cafe Jolies, excelling in team training and effective customer upselling. Skilled in optimizing restaurant operations and enhancing guest satisfaction through strong leadership and hospitality expertise. Committed to fostering a positive environment while driving sales and operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Front of House Manager
Cafe Jolies
07.2023 - Current
- Manage day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintain positive team environment by encouraging teamwork and respect in accordance with company mission.
- Develop and maintain relationships with vendors and other business partners to establish trust and build rapport.
- Streamline operations and prioritize tasks, allowing staff to increase revenue
Sports Medicine Trainer
Independant
08.2017 - Current
- Monitor and evaluate injured athletes during rehabilitation sessions.
- Create and implemented strength and conditioning programs for athletes.
- Educate clients on preventive care, nutrition, fitness, stress management, and ergonomics.
- Develop customized fitness plans for wide range of clients to expand services.
Nutrition Coach
Independant
08.2017 - Current
- Produce clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.
- Provide appropriate follow-up according to patient's individual treatment goals and refer patients to outpatient services as appropriate.
- Document clinical findings and enter pertinent health data for processing, recordkeeping, and use by other medical professionals.
Restaurant Front of House Manager
Saul's Restaurant & Delicatessen
02.2012 - 04.2023
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained, and supervised staff.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
Education
Diploma - Sports Medicine
NPTI
Dublin, CA08-2017
Bachelor of Science - Kinesiology
University of California, Los Angeles
Los Angeles, CA08-2008
Skills
- Restaurant operations
- Team Training
- Effective customer upselling
- Hospitality service expertise
- Sales techniques
- Task prioritization
- Positive and professional
Certification
CPT Certified Sports Medicine Personal Trainer
CNC Certified Nutrition Coach
CES Corrective Exercise Specialist
AED/CPR
ServSafe, TIPS, RBS
Timeline
Restaurant Front of House Manager
Cafe Jolies
07.2023 - Current
Sports Medicine Trainer
Independant
08.2017 - Current
Nutrition Coach
Independant
08.2017 - Current
Restaurant Front of House Manager
Saul's Restaurant & Delicatessen
02.2012 - 04.2023
Diploma - Sports Medicine
NPTI
Bachelor of Science - Kinesiology
University of California, Los Angeles
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