Alexis Mercado
El Paso,TX
Summary
Dynamic beauty advisor with a proven track record at Sephora, excelling in client consultations and driving sales through effective upselling. Recognized for exceptional verbal communication and teamwork, I enhance customer experiences while maintaining high standards. Skilled in business management, I consistently contribute to revenue growth and client satisfaction.
Overview
2
2
years of professional experience
Work History
Barber
Rebirth Barbershop
El Paso, TX
08.2025 - Current
Beauty Advisor
Sephora
El Paso, TX
04.2025 - 09.2025
- Provided personalized beauty consultations to customers, enhancing their shopping experience.
- Assisted clients in selecting products based on individual skin types and preferences.
- Maintained product displays to ensure an inviting and organized shopping environment.
- Demonstrated makeup application techniques, boosting customer confidence in product use.
- Collaborated with team members to achieve sales targets and maintain store standards.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Front Desk Receptionist
CURE
El Paso, TX
10.2024 - 02.2025
- Greeted and assisted visitors, ensuring positive first impressions.
- Managed multi-line phone system, directing calls efficiently to appropriate personnel.
- Scheduled appointments and maintained calendar for office staff, optimizing daily operations.
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Upselling services & products
Front Desk Receptionist
Flying Horse Resort and Spa
Colorado Springs, CO
01.2024 - 08.2024
- Processed incoming and outgoing mail, ensuring timely delivery of communications.
- Maintained cleanliness and organization of reception area, enhancing workplace professionalism.
- Assisted in managing office supplies inventory, contributing to cost-effective practices.
- Provided administrative support by preparing documents and reports as needed.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Liberty High School
Colorado Springs, COSkills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Client consultation
- Business management
- Networking expertise
- Client consultations
- Customer service excellence
Languages
Spanish
Professional Working
Timeline
Barber
Rebirth Barbershop
08.2025 - Current
Beauty Advisor
Sephora
04.2025 - 09.2025
Front Desk Receptionist
CURE
10.2024 - 02.2025
Front Desk Receptionist
Flying Horse Resort and Spa
01.2024 - 08.2024
High School Diploma -
Liberty High School