Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Milby

Louisville,KY

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outside sales specialist with strength in negotiation with customers

Overview

4
4
years of professional experience

Work History

BDC Representative

Chrysler Dodge Jeep Ram Of Lawrenceburg
11.2022 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Informed customers of promotions to increase sales productivity
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Managed over 50 customer calls per day
  • Increased sales by 10%

Tugger Clerk

Derby Chain Soultions
01.2020 - 12.2022
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Data Entry
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Signaled workers to discharge, dump or level materials
  • Printed off wave reports
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Prevented waste when transferring materials between transport containers and processing equipment.

Customer Service Representative

Telepreformance
04.2021 - 01.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Warehouse Checker

Coca Cola Bottling Co Consolidated
10.2019 - 04.2021
  • Supervised completion of external audits on annual basis.
  • Audited product inventories to assure warehouse compliance.
  • Checked loads to identify contents and unauthorized or highly regulated materials.
  • Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
  • Identified issues and developed solutions to improve quality control.

Education

Associate of Science - Health Science Medical Office And Billing

Ultimate Medical Academy - Clearwater
Clearwater, FL
2024

Skills

  • Business Partnerships
  • Reminder Calls
  • Public Presentations
  • Effective Working Relationships
  • Data Entry
  • Telecommunications
  • Status Reports
  • Client Satisfaction
  • Office Meetings
  • Making Appointments
  • Knowledge of Vehicles
  • Visual Displays
  • Problem Resolutions
  • Outreach Initiatives
  • Customer Engagement Strategies

Timeline

BDC Representative

Chrysler Dodge Jeep Ram Of Lawrenceburg
11.2022 - Current

Customer Service Representative

Telepreformance
04.2021 - 01.2022

Tugger Clerk

Derby Chain Soultions
01.2020 - 12.2022

Warehouse Checker

Coca Cola Bottling Co Consolidated
10.2019 - 04.2021

Associate of Science - Health Science Medical Office And Billing

Ultimate Medical Academy - Clearwater
Alexis Milby