Alexis Miller
Youngstown,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Triage Nurse- Remote
American Health Connections
Youngstown , Ohio
03.2021 - 03.2022
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
- Advised patients on pre- and post-operative instructions, medication administration, and symptoms indicating emergency care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Medical Assistant
Renown Womens Hospital
Reno, NV
07.2020 - 03.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared initial patient charts for admission.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant
Upmc Womens Hospital
Erie, Pennsylvania
01.2019 - 04.2020
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained all prescribed laboratory testing.
- Obtained pre- and post-treatment vital signs and weight.
- Prepared initial patient charts for admission.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
Medical Assistant
Obgyn Associates
Erie, PA
10.2017 - 12.2019
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
Billing Clerk
The SoCo Group
Carlsbad, California
04.2016 - 10.2016
- Executed billing tasks and recorded information in company databases.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Collected data to complete detailed financial reports for stakeholders and management.
- Handled account payments and provided information regarding outstanding balances.
- Completed and processed average of purchase orders and customer invoices each quarter.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Processed vendor and supplier payments on weekly basis.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Received and sorted mail, prepared packages for delivery and scanned documents.
Scheduling Manager
Creative Designs Interiors
Reno, Nevada
03.2015 - 02.2016
- Coordinated primary staff schedules to guarantee optimum duty coverage.
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
- Received and screened phone calls and emails.
- Developed and implemented scheduling policies.
- Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines.
- Organized files developed spreadsheets and scanned documents.
- Conducted meetings to update management and staff members on progress.
Certified Nusres Assistant
Rebeccas Personal Care
North East, PA
11.2012 - 12.2014
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Education
Certified Clinical Medical Assistant -
Meditech
Austin, Texas07.2017
High School Diploma -
Strong Vincent High School
Erie, PA06.2012
Skills
- Patient Relations
- Clinical and Operational Judgement
- Procedure Assistance
- Updating Medical Records
- Routine Laboratory Testing
- Check-In and Check-Out Procedures
- Appointment Scheduling
- Completing Insurance Forms
- Operating EKG Equipment
- Medication Administration
- Wound Care
- Cleaning and Organizing
- Multi-line Telephone System Operation
- Pharmacy Relations
- Sanitizing and Cleaning
- Microsoft Office
- Patient Chart Tracking
- Medical Coding
- Venipuncture Expertise
- Data Entry
- Epic
- Amazon Workspace
- Injections
Timeline
Triage Nurse- Remote
American Health Connections
03.2021 - 03.2022
Medical Assistant
Renown Womens Hospital
07.2020 - 03.2021
Medical Assistant
Upmc Womens Hospital
01.2019 - 04.2020
Medical Assistant
Obgyn Associates
10.2017 - 12.2019
Billing Clerk
The SoCo Group
04.2016 - 10.2016
Scheduling Manager
Creative Designs Interiors
03.2015 - 02.2016
Certified Nusres Assistant
Rebeccas Personal Care
11.2012 - 12.2014
Certified Clinical Medical Assistant -
Meditech
High School Diploma -
Strong Vincent High School
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