Alexis Miller
North Port,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Fast learner and committed to expanding my knowledge. Very personable and a team player.
Overview
7
7
years of professional experience
Work History
Receptionist
Bright Cross Animal Clinic
06.2018 - 03.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted with making well-care or sick appointments for clients pets.
- Assisted in addressing concerns and questions clients had in regards to their pets
- Checked out clients for their pets visit, product, food, and medications.
- Entered notes in from the Doctors
- Established a happy healthy relationship with clients and their pets
- Helped with sending out bills and payments that came in
- Helped with training new employees.
Title Clerk
Venice Toyota
03.2018 - 06.2018
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Collaborated with various departments to ensure smooth workflow for title processing and delivery.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Developed strong relationships with external partners such as banks, insurance companies, and government agencies to facilitate seamless transactions.
Receptionist
Venice Toyota
06.2016 - 06.2018
- Answering phone calls to assist customers with setting up appointments for their vehicles.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Cashed out customers after service was preformed on their vehicles
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Helped with filing documents
Education
High School Diploma -
Venice High School
Venice, FL06.2016
Skills
- Organization Skills
- Customer/Client Relations
- Verbal and Written Communication
- Tech-Savvy
- Document Management
- Schedule Management
- Data Inputting
- Attention to Detail
- Problem Solving
- Organizational Skills
- Active Listening
- Multitasking Abilities
Timeline
Receptionist
Bright Cross Animal Clinic
06.2018 - 03.2023
Title Clerk
Venice Toyota
03.2018 - 06.2018
Receptionist
Venice Toyota
06.2016 - 06.2018
High School Diploma -
Venice High School
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