Alexis Millin
Niles
Summary
Motivated SHRM certified Human Resources professional with extensive people management skills. History of HR Policy Implementation, HRIS management, and experience in report writing/internal investigations. Seeking to deploy an employee-centric background to support and guide the wider HR function in ensuring rigorous regulatory compliance and energizing the employee experience. Committed to fostering a culture of engagement and belonging to enhance retention, team motivation, and performance levels while elevating a company's Employer of Choice positioning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Employee Relations Specialist - Employee Relations
FOUR WINDS CASINO RESORT
08.2021 - Current
- With responsibility for helping structure best-in-class people operations across multiple locations, impacting over 1400 on-site and remote employees, I successfully:
- Implemented the organization’s HR strategy; aligning corporate objectives with enhanced talent management and workforce planning initiatives.
- Analyzed the effectiveness of existing employee engagement initiatives and providing evidence-based analysis and recommendations for improvement.
- Assisted the HR manager with resolution of escalated labor relations concerns and challenges, adhering to all legislative and legal frameworks.
- Monitored the accuracy of time and attendance reporting and payroll administration through periodic audits.
- Represented the organization before courts of law and tribunals challenging unemployment and dismissal claims.
- Collaborated with internal stakeholders and counsel to respond to, address, and investigate claims and instances of workplace harassment and violations of employment law.
- Conducted countless high priority investigations including but not limited to, harassment/discrimination, misconduct, threats of violence, physical violence, and drug/alcohol use.
- Collaborated with management to develop strategies for addressing employee concerns, resulting in a more positive work environment.
- Analyzed exit interview data to identify trends in employee dissatisfaction, informing strategic efforts to improve overall morale.
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
- Developed and delivered training sessions on topics such as diversity, harassment prevention, and workplace ethics, promoting a culture of inclusion and respect.
- Streamlined HR processes for improved efficiency, including updating policies and procedures manuals.
Security Officer II/Security First Responder Lead
FOUR WINDS CASINO RESORT
07.2019 - 08.2021
- I was successfully a direct report for 30 Security Officers/First Responders, while also being the main point of contact for guest contacts, asked to leaves, Notice of Forbidden Entry, and the first response for emergency medical care, I:
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Paid on Call EMT
South Haven Area Emergency Services
05.2018 - 01.2020
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Increased patient comfort during transport by providing compassionate care and addressing individual needs.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
- Promoted community health by participating in public outreach initiatives such as CPR classes and first aid demonstrations.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Patient Care Partner
River Ridge Retirement Village
08.2018 - 06.2019
- Organized detailed patient records for easy access during rounds or consultations among multidisciplinary teams.
- Provided comfort measures like therapeutic touch or guided relaxation exercises while delivering direct care services.
- Delivered exceptional customer service by addressing patient needs promptly and courteously throughout their visit or stay at the facility.
- Facilitated effective communication between patients, families, and healthcare providers to ensure seamless coordination of care.
- Provided emotional support and encouragement to patients and their families during difficult situations.
- Assisted patients with activities of daily living, promoting independence and improving quality of life.
- Monitored vital signs, recorded accurate patient data, and reported changes in condition to the appropriate healthcare professionals for prompt intervention.
- Administered basic first aid treatments as needed after falls or accidents within the facility.
- Ensured proper medication storage and distribution procedures were followed to maintain patient safety and prevent drug errors.
- Recognized potential emergencies through vigilant observation of subtle changes in patient conditions, initiating rapid response measures when necessary.
Dishwasher/Prep Line Cook
Black River Tavern
06.2015 - 07.2017
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
EMT-Basic License - Emergency Medicine
Van Buren Technology Center
Lawrence, MI05-2018
High School Diploma -
South Haven High School
South Haven, MI05-2018
Skills
- HR Policy Implementation Organizational Development Performance Management Employee Relations Regulatory Compliance Employee Engagement HRIS Labor Relations Project Management Workforce Planning Reporting DEI HIPAA Investigations Emotional Intelligence EMT Basic certification CPR certified Workplace safety Disciplinary action management Multitasking
Certification
- SHRM - CP - June 2022
- Workplace Investigations Specialty Credential (SHRM) - September 2023
- Licensed EMT - Basic - 2018
Timeline
Employee Relations Specialist - Employee Relations
FOUR WINDS CASINO RESORT
08.2021 - Current
Security Officer II/Security First Responder Lead
FOUR WINDS CASINO RESORT
07.2019 - 08.2021
Patient Care Partner
River Ridge Retirement Village
08.2018 - 06.2019
Paid on Call EMT
South Haven Area Emergency Services
05.2018 - 01.2020
Dishwasher/Prep Line Cook
Black River Tavern
06.2015 - 07.2017
EMT-Basic License - Emergency Medicine
Van Buren Technology Center
High School Diploma -
South Haven High School
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