Alexis Millsaps
Decatur ,AL
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced here at Toyota Boshoku in Mazda Kitting and team leadership. Proven ability to enhance workflow efficiency and resolve complex problems. Skilled in materials handling and effective communication, consistently fostering collaboration to achieve operational excellence.
Overview
6
6
years of professional experience
Work History
Production Worker
Toyota Boshoku
Athens AL
06.2022 - Current
- Conducted routine inspections of products to identify defects and maintain quality control.
- Collaborated with team members to optimize workflow and reduce downtime during shifts.
- Assisted in training new employees on safety protocols and operational procedures.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Worked as Team Lead fill in for 6 months to a year while official team leads are out for long periods of time.
- Work daily as an offline team member assisting team leads & group lead as well as team members throughout the shift to keep a smooth workflow & any regular assistance the group lead, team leads & team members may need while production is taking place.
- Followed safety procedures and guidelines to maintain safe working environments.
Bank Teller
Family Security Credit Union
Decatur Al
07.2021 - 05.2022
- Resolved customer complaints promptly, improving client relationships and retention rates.
- Trained new tellers on operational procedures and best practices, promoting consistency in service delivery.
- Implemented process improvements that reduced transaction times and enhanced customer experience efficiency.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
Customer Service/ Office Assistant
Country Financial Insurance
Athens AL
09.2020 - 06.2021
- Assisted clients with inquiries, providing accurate information and support to enhance customer satisfaction.
- Managed appointment scheduling and follow-ups, ensuring timely communication with clients.
- Processed insurance claims and policy changes efficiently, maintaining thorough documentation for accuracy.
- Collaborated with team members to streamline office operations and improve workflow efficiency.
- Resolved customer issues promptly, escalating complex cases to appropriate departments when necessary.
Education
High School Diploma -
Calhoun Community College
Tanner, ALSkills
- Workplace cleanliness
- Heavy lifting
- Materials handling
- Complex Problem-solving
- Efficient communication
- Team collaboration
- Cross-training
- Teamwork and communication
- Good communication
- Strong work ethic
- Following instructions
- Attention to detail
- Punctual and dependable
Timeline
Production Worker
Toyota Boshoku
06.2022 - Current
Bank Teller
Family Security Credit Union
07.2021 - 05.2022
Customer Service/ Office Assistant
Country Financial Insurance
09.2020 - 06.2021
High School Diploma -
Calhoun Community College