Alexis Mitchell
Human Resources
Naples,FL
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information. Utilizes strong interpersonal and communication skills with proficiency in Microsoft Office, applicant tracking systems software, and social media management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Admissions and Records Representative
Capella Education Company
Fort Myers , FL
2023.06 - 2023.12
- Collaborated with other departments within the university on various projects related to admissions initiatives.
- Assessed transcripts from previous institutions attended by transfer applicants.
- Processed admission decisions according to established guidelines.
- Managed and organized a caseload of 70 applications per day, optimizing workflow and efficiency.
- Reviewed and verified applicant documentation, demonstrating attention to detail and adherence to procedures.
Human Resources Assistant
Soave Real Estate Group
Naples , FL
2022.12 - 2023.06
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Updated employee database with changes in job title, salary information or contact details.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Assisted in administering employee benefit programs.
- Developed and implemented an efficient reporting process for billing, improving accuracy and saving time.
- Managed employee certifications, ensuring compliance with industry regulations.
Executive Assistant/Administrative Office Manager
Primerica
Fort Myers , FL
2022.04 - 2022.12
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for senior executive.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Developed effective filing systems for easy retrieval of information when needed.
- Monitored incoming emails and responded accordingly in a timely manner.
- Responded promptly to inquiries from customers or clients regarding products or services offered by the company.
- Performed data entry tasks into various software programs such as a Customer Relationship Manager (CRM).
- Greeted visitors warmly upon arrival at the office premises.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Created and maintained up-to-date records related to customer accounts or financial transactions.
- Set up meeting and event logistics for senior management and updated calendars.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Coordinated multiple schedules using online calendaring system (Calendly).
- Supported sales and marketing initiatives by scheduling client events.
Onboarding Specialist/Senior Human Resources Assistant
Chartwells Higher Education Dining Services
Fort Myers , FL
2019.09 - 2021.10
- Redesigned onboarding procedures, enhancing the new hire experience and ensuring compliance.
- Conducted comprehensive training sessions, improving employee knowledge and performance.
- Streamlined office procedures to optimize efficiency and maintain quality standards.
- Conducted orientation sessions to introduce company policies and procedures.
- Provided guidance on benefits enrollment and payroll setup.
- Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
- Coordinated with various departments to ensure smooth transition into the organization.
- Maintained accurate records of all new hire documentation in compliance with applicable laws and regulations.
- Facilitated communication between managers and new employees throughout the onboarding process.
- Identified areas for improvement within the current onboarding program.
- Reviewed feedback from previous cohorts of newly hired personnel to identify best practices for future recruiting efforts.
- Collaborated with leadership teams on initiatives aimed at improving overall organizational performance through effective onboarding processes.
- Maintained applicant profiles and information in applicant tracking system.
- Planned and presented training and mentoring to new team members.
- Assisted with pre-screening interviews and presenting candidate recommendations to management.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Addressed harassment allegations, work complaints or other employee concerns.
- Worked closely with human resources department to ensure compliance with company policies regarding hiring practices.
Suture Assembly Operator II
Arthrex
Immokalee , FL
2017.07 - 2019.09
- Performed quality control checks on finished products.
- Followed safety guidelines while operating machinery.
- Maintained a clean and organized work area.
- Troubleshot problems with machines or parts during assembly process.
- Reported any defective parts to supervisors.
- Operated various types of equipment used in the assembly process.
- Adhered to all established policies and procedures for product inspection and testing.
- Assisted in training new employees on proper assembly techniques.
- Inspected completed products for accuracy, completeness, and quality standards.
- Rotated through series of different stations based on team needs.
- Assembled complex components after careful review of project specifications and directions.
- Suggested operational modifications to improve quality and production times and reduce costs.
- Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
Education
Bachelor of Arts - English
Florida Gulf Coast University
Fort Myers, FL2024-05
Associate of Arts - General Education
Florida Gulf Coast University
Fort Myers, FL2019-05
Skills
- Customer Support
- Paperwork Processing
- Technical Troubleshooting
- Needs analysis
- Records Management
- Telephone reception
- Performance Improvement
- Employment Recordkeeping
- Talent Acquisition
- Recruitment
- Drug Testing
- New Hire Onboarding
- Benefits Administration
- Human Resources Support
- Staffing Agency Coordination
- Pre-Employment Screening
- Interpersonal Skills
- Adaptability and Flexibility
- Written Communication
- Human Resources Management Systems
- Decision-Making
- HRIS applications proficient
- Problem-solving aptitude
- Multitasking
- Time Management
- Administrative assistance
- Analytical and Critical Thinking
- Customer Engagement
- Customer Service
- Workplace Efficiency
Internship
- A Mighty Blaze: Social Media Management, Video Editing, Live Recording Sessions, Interviewing, Transcription
Volunteering
- Boys and Girls Club: Dedicated teacher's assistant, supporting educational development.
- Palmetto Ridge High School: Lab assistant, facilitating laboratory operations.
- Collier County Sheriff's Office: Supported community initiatives and public safety.
- Eva's Closet: Volunteered to assist individuals in need.
- Eckard Connects: Mentored individuals and served as Vice Chair of Advisory Council.
- Smithsonian: Transcribed documents for museum records.
Certification
- Certified Public Notary - HH343461
Languages
English
Native/ Bilingual
Timeline
Admissions and Records Representative
Capella Education Company
2023.06 - 2023.12
Human Resources Assistant
Soave Real Estate Group
2022.12 - 2023.06
Executive Assistant/Administrative Office Manager
Primerica
2022.04 - 2022.12
Onboarding Specialist/Senior Human Resources Assistant
Chartwells Higher Education Dining Services
2019.09 - 2021.10
Suture Assembly Operator II
Arthrex
2017.07 - 2019.09
Bachelor of Arts - English
Florida Gulf Coast University
Associate of Arts - General Education
Florida Gulf Coast University
- Certified Public Notary - HH343461
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