Alexis Moore
Summary
Resourceful Project Manager with 10 years of valuable leadership and expertise in customer service, organizing business operations, financial oversight, marketing, global affairs, communication, and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Versed in all aspects of project management from inception to completion. Successful at building and maintaining open communication between team members, clients and leadership. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
Work History
Program Manager
Hathaway-Sycamores Child & Family Services
Altadena, United States
08.2020 - Current
- Pioneered unaccompanied minors program for Immigrate youth, Last Chance Immigrate Felons Rehabilitation Program, Short Term Residential Therapeutic Programs (STRTP), Transitional Shelter Care Facilities (TSCF), and assisted with implementing Youth Program Manual.
- Manages and supervises administrative and daily program operations, complying with policies and regulations.
- Assists with filling critical 24/7 staffing needs across campus and facilitates management and staff meetings.
- Established the Self-Care Awareness Committee to promote employee morale and manages the Retention Leadership Committee which has significantly reduced the turnover rate.
- Facilitates workshops and conducts one-on-one trainings to educate team members. Builds teams to address project goals and objectives for multiple projects. Coaches team members on productivity strategies to accomplish challenging goals.
- Demonstrates strong written and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Participated in vendor selection and management processes for program initiatives. Reviews budgets, manages expenses, and negotiates project costs to ensure programs stay within fiscal budget.
Senior Innovation Project Manager
Henkel
Dusseldorf, North Rhine-Westphalia, Germany
08.2018 - 06.2020
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance. Provided outstanding service to clients through effective communication to develop inbound and outbound strategies and implementation of digital campaigns.
- Conducted seminars & webinars to train larger and smaller scale corporations about fiber optics (i.e. T-Mobile, Mercedes Benz and BMW).
- Public Relations & Global affairs- Supported global programs roll-out into Western European countries while coaching local teams during execution. Created global partnerships with companies (i.e. Cisco systems, Red Hat, and etc.).
- Implemented B2B & B2C programs with varying consumers/customers technology marketing with NORAM. Utilized Microsoft Office & different project management methodologies such as Waterfall, Agile, lean, & PMI.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations. Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Drove communication and interaction with Marketing teams, KAM / Sales, PD, TCS, and external stakeholders; Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets, and sales plans for business segments. Allocated government funding- Received a government contract that provided funding for the establishment of 100 corporate accounts.
- Measured and reported KPI's and ROI's of campaigns and initiatives. Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
Marketing Intern
Google, Mercedes Benz
Munich Bavaria, Germany
03.2018 - 08.2018
- Collaborated with team members to help expand marketing channels, measured, and reported results of marketing initiatives. Incorporated lean project management methodology.
- Created proposals, organized pursuit documentation to support marketing staff, performed market analysis, researched latest trends, and developed strategic roadmaps for each industry.
- Assisted in development of Google Cloud Ecosystem and developed partnerships with prestigious companies (i.e. Mercedes Benz, Cisqo, Enflare, etc.).
- Met with marketing team members to learn new tasks, determine best tactics for solving challenges, and conducted research on relevant content to capture interest and improve site traffic.
- Assisted in creating written, video and image content for marketing channels, wrote engaging and successful marketing, advertising and website copies.
- Utilized search engine optimization (SEO) strategies to maximize efforts in creating brand awareness (i.e. Google Analytics, G-Suite, Microsoft Office, etc.).
- Forecasted marketing trends based on previous data to adjust campaigns, maximize sales, and attract new clients by creating and implementing innovative marketing strategies.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals. Informed supervisors and company leaders on markets and regional sales needs to best meet customer needs and maximize revenue.
Global Investor Relations Manager
MGM Resorts International, Western Asia & Central, T-Mobile
Las Vegas, United States
09.2016 - 02.2018
- Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives to identify and capitalize on system enhancement opportunities.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Recruited and hired experienced contractors to complete projects on time and within budget requirements (i.e. security firms, law enforcement agencies, etc.).
- Increased sales and brand exposure by developing marketing campaigns, collateral, and sales materials and optimizing target audience reach.
- Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
- Prepared marketing copies, images, videos, printed marketing materials, emails and other collateral and achieved profitability goals by developing campaigns and implementing commercial activities.
- Coordinated meetings between project members and clients to develop ideas, discuss ROI's, infrastructure developments, progress, and set goals. Negotiated marketing agreements for large scaled events (i.e. iHeart Radio Festival/Awards Show, UFC Ultimate Championships, Pack 12 Tournament, March Madness, Eataly, etc.).
- Foreign affairs- Traveled internationally and built strategic relationships with vendors, investors, advertising agencies and leading industry partners from Turkey, Italy, Portugal, Germany, Asia, North & South America.
Event Project Communications Manager
Stratosphere Hotel And Casino
Las Vegas, United States
11.2014 - 09.2016
- Oversaw preparation and management of event budgets to deliver at or below projected costs. Quantified performances, projected results, analyzed budgets, expenditures, and returns on investment (ROI's).
- Managed administrative logistics of event planning, event booking and event promotions. Liaised with marketing and PR colleagues to promote special events in social calendars. Fulfilled contractual obligations for rehearsal and day of event coordination.
- Promoted adherence to client-event requirements through delegation, prioritizing and management of entire production lifecycle from concept to execution.
- Interviewed clients to understand event scopes of work, establish budgets, negotiate contracts, and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Planned and organized activities, details and logistics for Stratosphere's events (i.e. vendors, licensing, staging, capacity, ticket sales promotions).
- Developed and executed internal marketing communication, shared services coordination, vendor sourcing and oversight.
- Incorporated Agile, Waterfall, and PMI methods for various projects. Solicited feedback from clients and customers to assess event success and uncover opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Program Manager
Abbott House, Inc.
Mitchell, South Dakota, United States
04.2012 - 11.2014
- Managed and monitored approximately 40 residents and 16 staff on daily basis.
- Coordinated intakes of residents including introduction to the program & integration with others.
- Created behavioral modifications and treatment plans for residents.
- Communicated regularly with guardians of residents- answering questions, addressing concerns, and arranging weekly and holiday home and campus visits.
- Developed and created programs and monitored effectiveness against individual participant needs. Utilized critical chain project management method to prioritize residents tasks within various projects.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Education
Bachelor of Arts - Communications And Marketing
Dakota Wesleyan University
Mitchell, SD2014
Bachelor of Arts - Sports Management
Dakota Wesleyan University
Mitchell, SD2014
Associate of Arts - AA - Broadcast Journalism
Hudson Valley Community College
Troy, NY12.2011
Skills
- Multilingual
- Customer Service
- Affiliative Leadership Style
- Strong Written and Verbal Communication
- Microsoft Office- (Excel, Project, Word, Outlook, PowerPoint), Google Suite- Analytics/Ads; Bing Ads
- Cost Forecasting, Control, and Budgeting
- SEO/SEM Marketing & Business-to-Business (B2B) & Business-to-consumer (B2C)
- Waterfall, Agile (SCRUM), Lean, PMI Management
- Data analysis & Strategic Planning
- Marketing Campaign Management
- Project Planning and Development
- Negotiate Marketing Agreements
- Sales Support
- Local and Global Partnerships
- Product Positioning, Advertising, and Branding
- Infrastructure/Software Development Life Cycle (SDLC)
Accomplishments
- Assisted with the development of the T-Mobile Arena Structural Investor Project ($400 Million Project).
- Developed marketing and advertising initiatives/ strategies for the Eataly (MGM Park) International Entertainment Project/Marketing Campaign.
- Assisted with the Mercedes Benz E-class Google Ads Campaign/Questionnaire & 2018 Germany National Team FIFA World Cup Campaign.
- Created a successful promotional advertising campaign for the Mercedes Benz E-class rebranding project which yielded 5,000 survey responses and resulted in significant sales increases.
Awards
- Employee of the Month- Sycamores
- Received the Innovative Award at Henkel
- Gifted an award from the CEO of Mercedes Benz for the successful completion of the E-class rebranding marketing campaign. – Google
- Received an award for receiving the top investors in the Eataly project. - MGM
- Received the Multicultural Pioneer Award by Abbott House
- Awarded the Native American Appreciation Community outreach award by Lower Brule High School.
- Signed to the Dusseldorf Bulldozer's Professional Football Team Overseas. Featured on the Podyum Recruit News broadcast/website.
Volunteer Work
Co-Founder: Non-Profit Organization- Coach 365
We assist underprivileged minority youth with the resources to support mental health awareness.
- Conducts regular community suicide prevention awareness events
- College placement & assistance programs
- Scholarship assistance
- Promotes fitness and overall wellness through use of sports programs
- Locations: Southern California and South Dakota
- Assists the Native American reservations with the preservation of the culture.
Languages
Spanish
Native or Bilingual
German
Full Professional
English
Native or Bilingual
Timeline
Program Manager
Hathaway-Sycamores Child & Family Services
08.2020 - Current
Senior Innovation Project Manager
Henkel
08.2018 - 06.2020
Marketing Intern
Google, Mercedes Benz
03.2018 - 08.2018
Global Investor Relations Manager
MGM Resorts International, Western Asia & Central, T-Mobile
09.2016 - 02.2018
Event Project Communications Manager
Stratosphere Hotel And Casino
11.2014 - 09.2016
Program Manager
Abbott House, Inc.
04.2012 - 11.2014
Bachelor of Arts - Communications And Marketing
Dakota Wesleyan University
Bachelor of Arts - Sports Management
Dakota Wesleyan University
Associate of Arts - AA - Broadcast Journalism
Hudson Valley Community College
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