Detail-oriented receptionist and ophthalmic technician with a track record of effective communication and teamwork. Known for building rapport with patients and ensuring smooth operations through strong organizational skills.
Overview
9
9
years of professional experience
Work History
Receptionist/Opthalmic Technician
Arizona Eye Consultants
Tucson, Arizona
07.2024 - Current
Proficient in the use of a wide array of diagnostic imaging devices
Trained to process medication refill authoritzations
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled and confirmed appointments.
Coordinated communication between patients and medical staff effectively.
Sales Associate
The Green Monkey
Tucson, AZ
10.2021 - 04.2024
Tailored each guest experience to suit needs on an individual basis.
Maintained extensive knowledge of inventory to aid in providing the best guest experience possible.
Fostered a strong organizational skill set to enhance business operations.
Server/Manager
Casa Molina
Tucson, AZ
03.2016 - 09.2022
Contributed to a culture focused around hospitality.
Ensured prompt and accurate delivery of guest orders.
Maintained extensive menu knowledge in order to uphold standards of excellence.
Aided in the creation of marketing campaigns and visual media to promote a strong sense of brand identity
Education
High School Diploma -
Salpointe Catholic High School
Tucson, AZ
05-2012
Skills
Strong performer in customer-facing roles
Able to build rapport in both over-the-phone and face-to-face interactions, with an emphasis on providing a memorable first impression
Eager to increase technical skill set with regards to Optometry/Opthalmology