Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Patient Access Representative
Family Medicine of Mount Pleasant
05.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Oversaw patient check-in procedures, focusing on accurate data collection and thorough verification.
Executed insurance verification and eligibility processes to enhance patient access efficiency.
Communicated effectively with patients to address inquiries and provide information on services.
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Collaborated with patients to clear outstanding balances, avoiding collection processes.
Managed patient outreach to confirm payment status for overdue balances and implement payment plans as necessary.
Certified Nursing Assistant (PRN)
Azria Health Prairie Ridge
03.2025 - 05.2025
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Turned and repositioned bedridden patients to prevent bedsores.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Answered signal lights, bells or intercom systems to determine resident needs.
Assisted residents in preparing for activities and social programs.
Paraprofessional
Danville Community School
08.2024 - 05.2025
Supported students throughout academic instruction and assignments.
Applied positive reinforcement to redirect negative behaviors.
Offered students personalized educational, behavioral and emotional support.
Supplied one-on-one attention to each student during group activities.
Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
Communicated and collaborated well with educators from various grade levels.
Handled clerical duties, managed classrooms and coordinated documents for teachers.
Communicated confidential details about student behavior and performance with parents and authorized parties.
Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
Patient Care Technician
Great River Medical Center
09.2023 - 06.2024
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Collected specimens such as urine samples for testing purposes according to established protocols.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Conducted safety rounds regularly to ensure safe environment for patients.
Answered patient call signals and signal lights to determine patients' needs.
Provided physical support to assist patients with bathing, dressing and toileting.
Turned and repositioned bedridden patients to prevent bedsores
Education
Some College (No Degree) -
Iowa Wesleyan University
Mount Pleasant, IA
Some College (No Degree) -
Southeastern Community College
West Burlington, IA
High School Diploma -
Danville Community School
Danville, IA
06.2020
Skills
Activities Planning
Special-Needs Childcare
Care Planning
Group Leadership
Personal Hygiene Assistance
Medical Terminology Knowledge
Compassionate
Quick Problem Solver
Calm and Level-Headed Under Duress
Adaptable
Like meeting new people and connecting with others
Timeline
Patient Access Representative
Family Medicine of Mount Pleasant
05.2025 - Current
Certified Nursing Assistant (PRN)
Azria Health Prairie Ridge
03.2025 - 05.2025
Paraprofessional
Danville Community School
08.2024 - 05.2025
Patient Care Technician
Great River Medical Center
09.2023 - 06.2024
Some College (No Degree) -
Southeastern Community College
Some College (No Degree) -
Iowa Wesleyan University
High School Diploma -
Danville Community School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
CPR
Renewed Certified Nursing Assistant as of January 2024
Took my first CNA course my senior year of high school in 2019, with my clinicals at Park Place Elder Living in Mount Pleasant, Iowa.