Alexis Morales
Los Angeles,CA
Summary
I provide a friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. I am able to bring an ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in any role.
Overview
1
1
year of professional experience
Work History
Stand Attendant
Universal City Studios LLC
100 Universal City Plaza Universal City, CA 91608
08.2024 - Current
- Monitored guest interactions to ensure safety and satisfaction during events.
- Maintained cleanliness and organization of designated areas for optimal guest experience.
- Assisted in setup and teardown of event equipment, ensuring timely execution of tasks.
- Provided information and support to guests, enhancing overall service quality.
- Resolved guest inquiries promptly, contributing to positive event experiences and repeat attendance.
- Maintained awareness of special promotions or discounts available at the stand to inform customers of potential savings opportunities.
- Operated cash registers accurately, ensuring all financial transactions were handled securely and efficiently.
Bartender
Universal City Studios LLC
100 Universal City Plaza Universal City, CA 91608
08.2025 - Current
- Prepared and served beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Engaged with customers to provide a welcoming atmosphere and enhance their experience.
- Learned cocktail preparation techniques and presentation standards from experienced staff members.
- Contributed to team efforts during peak hours by prioritizing tasks effectively.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Host
IHOP
1880 W Slauson Ave Los Angeles, CA 90047 United S
03.2025 - Current
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system to optimize seating arrangements and enhance guest flow.
- Assisted with training new hosts, promoting teamwork and efficient service delivery.
- Communicated effectively with kitchen staff to coordinate order timing and guest requests.
- Monitored dining area for cleanliness and readiness, enhancing overall guest experience.
- Handled customer inquiries and complaints professionally, ensuring satisfaction and repeat business.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
University High School Charter
11800 Texas Ave Los Angeles, CA 90025 United State06-2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Detail-oriented
- Verbal and written communication
- Customer engagement
- Task prioritization
Languages
Spanish
Professional Working
Timeline
Bartender
Universal City Studios LLC
08.2025 - Current
Host
IHOP
03.2025 - Current
Stand Attendant
Universal City Studios LLC
08.2024 - Current
High School Diploma -
University High School Charter