Alexis Morris
Practice Manager
Aurora,CO
Summary
Highly-motivated Practice Manager with in-depth knowledge and progressive experience in dental and orthodontic practice environments. Demonstrating comprehensive business insight in all clinical office operations, regulatory compliance and patient-centered, superior-quality service. Effective at employee onboarding, training, and supervision, inventory oversight and database administration. Well-versed in accounts receivable functions, patient and workflow optimization, and scheduling coordination for multiple doctors.
Overview
13
13
years of professional experience
Work History
Practice Manager
Stanbrick Dental Services
Greenwood Village, CO
10.2020 - Current
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Supervised a team of over 20 employees and developed close working relationships with clinical and non clinical staff.
- Built strong referral network by developing strategic relationships with general dentists internally and externally.
- Identified appropriate audiences for campaigns and partnered with marketing team to prepare, design, and implement campaigns.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw accounting, budgeting, and financial reporting.
Operations Manager
Pacific Dental Services
Parker, CO
07.2016 - 10.2020
- Implementing office protocols and procedures to ensure compliance within the company, state, and federal laws
- Creating patients for life by executing the perfect patient experience, making connections, offering choices, and getting financial commitment
- Identifying staff and developing talent with monthly one-on-ones
- Managing expenses to achieve monthly budget by monitoring people costs, collections, and lab and supply budgets
- Ordered all office supplies and kept check on inventory levels while staying under budget.
Merchandising Manager
Victoria’s Secret
Aurora, CO
10.2013 - 10.2016
- Oversaw inventory counts each quarter to maintain stock records and account for shrinkage.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Sales Supervisor
Nebraska Sports
Fremont, NE
08.2010 - 08.2013
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Intern
Midland University Lacrosse
Fremont, NE
08.2012 - 05.2013
- Coordinated hotel accommodations and travel as well as daily travel costs for 20 players.
- Complied with NAIA conference and college rules and regulations.
- Coordinated special events such as pre-season tryouts, training camps and fundraising events to support team goals.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Recruited student-athletes of highest caliber to elevate team performance.
Education
Bachelor of Science - Business Administration and Human Performance
Midland University
Fremont, NE05.2013
Skills
- Problem solving
- Critical thinking
- Flexibility
- Communication
- Teamwork
- Organization
- Attention to detail
Timeline
Practice Manager
Stanbrick Dental Services
10.2020 - Current
Operations Manager
Pacific Dental Services
07.2016 - 10.2020
Merchandising Manager
Victoria’s Secret
10.2013 - 10.2016
Intern
Midland University Lacrosse
08.2012 - 05.2013
Sales Supervisor
Nebraska Sports
08.2010 - 08.2013
Bachelor of Science - Business Administration and Human Performance
Midland University
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