Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Alexis Morris

Mount Pleasant

Summary

Experienced Medical Receptionist with a strong background in patient record management and appointment scheduling at Messenger Dermatology-Compass Healthcare. Demonstrated success in improving patient satisfaction through effective communication and strict adherence to confidentiality. Proficient in medical billing and discrepancy resolution, contributing to operational efficiency in high-pressure environments. Knowledgeable in medical standards, compliance, and inventory management, with a focus on delivering exceptional customer service and supporting administrative functions.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Urgent care
Mount Pleasant
04.2022 - Current
  • Welcoming patients and visitors, answering the telephone and answering any inquiries.
  • Scheduling appointments and keep those appointments on time.
  • Assisting patients with completing necessary forms and documentation.
  • Keeping a clean and calm reception area.
  • Processing billing and payments, using medical software
  • Faxing, scanning, filing, and mailing documentation.
  • Comforting distressed patients
  • Equipment sterilisation and cleaning.
  • Monitoring and ordering stationery and clinical supplies.
  • Maintaining information confidentiality at all times.
  • Some billing and coding

Medical Receptionist

Messenger Dermatology-Compass Healthcare
- Current
  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone and answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying clinical staff of patient’s arrival, reviewing service delivery compared to schedule, and reminding clinic staff of service delays.
  • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording, and collecting patient co-pays and account balances.
  • Coordinates with Insurance Companies, Referring Medical Offices and Pathology Labs.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
  • Maintains operations by following policies and procedures, reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Inventory Coordinator

Meijer
Alma
03.2021 - 04.2022
  • Managed all related documentation and records for department.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Planograms resets, as well as general merchandiser for clothing.

Education

Some College - Medical Assisting

Mid Michigan Community College
Mount Pleasant, MI
01.2023

Some College - Education

Montcalm Community College
Sidney, MI
01.2022

High school diploma -

East Kentwood High School
Kentwood, MI
05.2020

Skills

  • Discrepancy investigations
  • Paperwork coordination
  • Documentation skills
  • Stock counts
  • Requisitions management
  • Consolidation reporting
  • Systems and software programs
  • Inventory counts
  • Equipment monitoring
  • Order picking and processing
  • Operations
  • Audit processes
  • HIPAA
  • Medical receptionist
  • Medical records
  • Medical scheduling
  • Medical billing
  • Appointment scheduling
  • Patient record management
  • Insurance coordination
  • Data entry accuracy

Certification

  • Adult and Child First Aid/CPR/AED
  • April 2023 to April 2025
  • CPR/AED Certified through the American Red Cross (April 27th, 2023.)
  • As a healthcare worker, I received comprehensive training that covered a wide range of CPR techniques, including procedures for adults, children, and infants, as well as thorough instruction on the proper use of Automated External Defibrillators (AED).

Additional Information

  • Hardworking inventory professional with many years of experience in the field. Adept at coordinating paperwork, completing counts, and maintaining documentation.
  • Looking for a challenging role with room for advancement.
  • Results-driven Inventory Manager with a demonstrated record of running lean departments.
  • Successful at keeping records current and accurate.
  • Offering many years of experience strengthening processes, realigning teams, and overhauling structures to keep operations responsive to changing industry and company demands.
  • Exceptional multitasker with top-notch verbal and written communication skills.
  • Offering hands-on experience in collecting, analyzing, and recording data on the progress of planning permission applications and responding to queries about the planning permission application process.

Timeline

Medical Receptionist

Urgent care
04.2022 - Current

Inventory Coordinator

Meijer
03.2021 - 04.2022

Medical Receptionist

Messenger Dermatology-Compass Healthcare
- Current

Some College - Medical Assisting

Mid Michigan Community College

Some College - Education

Montcalm Community College

High school diploma -

East Kentwood High School