To obtain a Healthcare Administration Career to utilize my skill to improve patient care and satisfaction Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Work History
Finance Team Member III (Revenue Integrity Department)
Sutter Shared Services
Sacramento, United States
Correspond with physicians on current medical guidelines to ensure proper billing
Create seamless billing policies and job aids for employees
Escalate issues within a timely manner
Liaison between the medical foundation and physicians
Analyze existing policies to ensure state and federal compliance.
Charge Edit Specialist (Revenue Cycle Department)
Sutter Medical Foundation
Sacramento, United States
Decipher healthcare trends to apply the Lean Six Sigma to ensure transition of claims to healthcare payers
Analyze claims to ensure proper reimbursement from insurance companies
Formulate standard work to ensure proper reimbursement procedures
Escalate program related issues to create smooth work processes
Obtain authorizations from insurance companies
Appeal medical claims
Represent department in staff meeting and bring current issues back to the team.
Patient Service Representative (Physical Therapy Department)
Sutter Medical Foundation
Sacramento, United States
Perform on going customer service/patient care
Answer multi line telephone professionally
Make patients feel comfortable at east and welcome to the physical therapy department or in conversation
Be professional and courteous always to patients, visitors, coworkers and clinicians
Complete daily checklist on time and accuracy
Schedule patients over the phone and In-person
Check in patients upon arrival
Understand schedule template
Help clinicians stay on schedule by placing appointments correctly
Check out patients upon appointment completion
Perform general office duties, such as document preparation, scanning, mailing, and filing
Enter and prepare contracts and insurance information
Maintain clean and neat work area
Maintain confidentiality of Patient PHI and any other related information.
Education
Master’s in Healthcare Administration - MASTER OF HEALTH ADMINISTRATION
University of Phoenix
11.2020
Skills
Quality Inspections
Problem-Solving
Complex Problem-Solving
Account Management
Teamwork and Collaboration
Goal Setting and Achievement
Creativity and Innovation
Clear Communication
Computer Skills
Budgeting and Finance
Decision-Making Capabilities
Continuous Development
Attention to Detail
Collaboration and Teamwork
Complaint Resolution
Timeline
Finance Team Member III (Revenue Integrity Department)
Sutter Shared Services
Charge Edit Specialist (Revenue Cycle Department)
Sutter Medical Foundation
Patient Service Representative (Physical Therapy Department)
Sutter Medical Foundation
Master’s in Healthcare Administration - MASTER OF HEALTH ADMINISTRATION
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC