Alexis Najera
Lakeland,FL
Summary
Dynamic warehouse professional with extensive experience at Amazon, skilled in forklift operation and bilingual communication. Proven track record in enhancing customer satisfaction through efficient container management and collaborative practices. Always eager to learn new roles to become an efficient and valuable asset to Amazon. Big enthusiast on customer satisfaction, and quality when it comes to customers getting their order right and on time while working in a safely manner.
Overview
5
5
years of professional experience
Work History
Order Picker
Home Depot
Plant City, FL
07.2024 - Current
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Operated forklift and pallet jack to transport heavy loads.
- Trained new employees regarding warehouse procedures and standards.
- Maintained flexibility to rotate through different picking zones as required by management.
Warehouse Worker
Amazon
Ruskin, FL
11.2021 - Current
- Create/close containers in preparation for on time CPT load and departure
- Work directly with ship clerks on a consistent basis to ensure arriving trucks are assigned to doors for timely loading/departure
- Assist DEA team in tracking missing containers to be loaded to trucks to ensure on time departure. Assist with merging containers to loaded trucks by efficiently creating more space for packages in trailers. Promoting overall great customer satisfaction.
- Tenured scan, water spider, cpt loader performance
- Forklift loader for transship
Delivery Driver Assistant
Coca-Cola
Lake Wales, FL
05.2020 - 11.2021
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Communicated with dispatcher regarding route changes or delays due to traffic or weather conditions.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Provided courteous customer service while delivering goods to residential and commercial customers.
Education
High School Diploma -
Kenwood Academy
Chicago06-2010
Skills
- Forklift operator
- Bilingual
- Experienced TDR associate
- Introductory level to Ship Clerk duties
- Worked with Central Ship Clerk leadership in implementing new practices to boost job performance in current critical roles and increase customer satisfaction
Timeline
Order Picker
Home Depot
07.2024 - Current
Warehouse Worker
Amazon
11.2021 - Current
Delivery Driver Assistant
Coca-Cola
05.2020 - 11.2021
High School Diploma -
Kenwood Academy
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