Alexis Nellis
Manhattan,Kansas
Summary
Strong leader and problem-solver dedicated to success of the team and/or company. Experience in team leadership, strategic planning, and operational management. Known for effective communication, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.
Overview
7
7
years of professional experience
Work History
Cashier
Menards
09.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Improved efficiency, organized checkout area for optimal workflow.
Dispatcher Trainee
Riley County Police Department
10.2024 - 11.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained updated and detailed records of calls in physical and electronic database.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Dispatch appropriate emergency responders (police, fire, ambulance) based on the nature and severity of the call.
- Operate computer-aided dispatch (CAD) systems, radio systems, and other emergency communication tools.
Retail Sales Manager
Menards
01.2021 - 09.2024
- Managed day-to-day staffing and handled scheduling for department team members.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Worked closely with upper management to develop short-term and long-term goals for the store, aligning objectives with the company''s mission and vision.
- Provided ongoing coaching and feedback to sales associates, fostering an environment conducive to learning and professional growth.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers.
Retail Sales Associate
Menards
10.2017 - 12.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Engaged in friendly conversation with customer to better understand individual needs.
- Provide expert advice on product features, benefits, and uses to help customers make informed purchasing decisions.
- Assist with restocking shelves, moving merchandise, and setting up product displays.
Education
High School Diploma -
Gloversville High School
Gloversville, NY06-2017
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution
- Attention to detail
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
Timeline
Dispatcher Trainee
Riley County Police Department
10.2024 - 11.2024
Cashier
Menards
09.2024 - Current
Retail Sales Manager
Menards
01.2021 - 09.2024
Retail Sales Associate
Menards
10.2017 - 12.2020
High School Diploma -
Gloversville High School
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