Hi, I’m
Alexis Nelson
Dallas,TX
Summary
Detail-oriented Money Center Associate with extensive knowledge of check cashing and commitment to professionalism. Adept at monitoring credit accounts and providing excellent customer service. Successful at maintaining a clean and stocked money center area.
Overview
10
years of professional experience
Work History
Walmart
Money Center Associate
09.2023 - Current
Job overview
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
- Answered department phone calls.
- Reduced wait times by effectively managing multiple tasks simultaneously during peak hours.
- Established strong customer relationships by offering personalized assistance with banking services and transactions.
- Utilized strong communication skills to relay complex financial concepts clearly to customers without specialized knowledge or experience in finance matters.
- Loaded customer credit cards and signed up new customers for card programs.
- Performed various money center services to customers.
- Verified cash flow and electronic transactions from credit card system to balance registers.
First Student Transportation
School Bus Monitor
01.2023 - 06.2023
Job overview
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Conducted thorough inspections of the bus before and after each route, identifying potential safety hazards or maintenance needs.
- Secured special seats and restraint devices used by students.
- Managed emergency bus evacuations with appropriate use of emergency door.
Walmart
Customer Service Associate
01.2022 - 07.2022
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Solved problems with products and services by providing customers with technical support.
Taylor And Associates
Production Worker
10.2021 - 01.2022
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Hands Of Care
Caregiver
12.2020 - 08.2021
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Walmart
Money Center Associate
06.2014 - 12.2020
Job overview
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
- Answered department phone calls.
- Reduced wait times by effectively managing multiple tasks simultaneously during peak hours.
- Identified cross-selling opportunities through attentive listening and understanding of customer needs.
- Established strong customer relationships by offering personalized assistance with banking services and transactions.
- Utilized strong communication skills to relay complex financial concepts clearly to customers without specialized knowledge or experience in finance matters.
- Loaded customer credit cards and signed up new customers for card programs.
Education
Galesburg High Galesburg, IL
05.2014
Skills
- Banking regulations knowledge
- Money Handling
- Professionalism and Ethics
- Continuous Learning Attitude
- Transaction processing accuracy
- Payment Processing
- Money transfers
- Bill payment
- Mathematical Accuracy
- Wire Transfers
- Cash Handling
- Organizational abilities
Timeline
Money Center Associate
Walmart
09.2023 - Current
School Bus Monitor
First Student Transportation
01.2023 - 06.2023
Customer Service Associate
Walmart
01.2022 - 07.2022
Production Worker
Taylor And Associates
10.2021 - 01.2022
Caregiver
Hands Of Care
12.2020 - 08.2021
Money Center Associate
Walmart
06.2014 - 12.2020
Galesburg High
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