Alexis Nelson
Aurora,IL
Summary
Dynamic and detail-oriented professional with experience at Rush Copley Hospital, excelling in patient food service management. Proven ability to maintain high standards of quality and safety while demonstrating exceptional time management and critical thinking skills in fast-paced environments. Committed to enhancing customer satisfaction through effective collaboration and training.
Developed skills in healthcare environment, focusing on accurate record-keeping and dietary compliance. Looking to transition into new field, leveraging ability to manage detailed tasks and communicate effectively. Committed to delivering high-quality service and maintaining organizational standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dietary Clerk
Rush Copley Hospital
04.2025 - Current
- Managed patient food service orders, ensuring accuracy and adherence to dietary restrictions.
- Collaborated with nutrition staff to maintain updated menus and nutritional information.
- Assisted in the preparation and distribution of meal trays for patients and staff.
- Monitored inventory levels of food supplies, reporting shortages to management promptly.
- Ensured compliance with safety and sanitation standards during food handling processes.
- Trained new team members on dietary procedures and hospital protocols effectively.
- Conducted quality checks on meal presentations, maintaining high standards for patient satisfaction.
- Maintained a professional demeanor when interacting with patients under stressful circumstances, demonstrating empathy and patience at all times.
Floral Specialist
Jewels Osco
11.2024 - 05.2025
- Designed floral arrangements for events, enhancing aesthetic appeal and customer satisfaction.
- Assisted customers in selecting appropriate flowers and gifts, providing exceptional service and product knowledge.
- Managed inventory of floral products, ensuring freshness and availability for peak demand periods.
- Collaborated with team members to execute seasonal displays, promoting sales through creative presentation.
- Provided training to new staff on floral care techniques and customer interaction best practices.
- Maintained cleanliness and organization within the floral department to enhance operational efficiency.
- Demonstrated exceptional attention to detail when creating custom orders, delivering precise results according to client specifications.
- Ensured timely completion of large-scale projects by coordinating with team members and organizing efficient workflows.
Cashier
Jewels Osco
07.2023 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash register balances throughout shifts.
- Organized merchandise displays to enhance shopping experience.
- Handled returns and exchanges while ensuring compliance with store policies.
- Trained new cashiers on operational procedures and customer service standards.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Neuqua Valley High School
Naperville, IL01-2025
Skills
- Technical and software skills
- Great time management
- Great organization skills
- Adaptability and flexibility
- Critical thinking in stressful situations
- Able to work in fast-paced environments
- Great with professionalism in any situation
Certification
BLS (CPR & AED) Certification
Timeline
Dietary Clerk
Rush Copley Hospital
04.2025 - Current
Floral Specialist
Jewels Osco
11.2024 - 05.2025
Cashier
Jewels Osco
07.2023 - 11.2024
High School Diploma -
Neuqua Valley High School