Alexis Nelson
Rocklin,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
Fulfillment Team Member
Target
10.2024 - Current
- Performing quality checks on outgoing packages before sealing them for shipment.
- Picking, packing, and shipping items in accordance with customer requests.
- Collaborating with team members to ensure timely completion of tasks.
- Providing assistance during peak seasons when workload increases.
- Accurately receiving and processing incoming orders.
- Making sure that all shipments are properly labeled before loading onto delivery vehicles.
- Using RF scanners to locate product in the warehouse quickly and accurately.
Appraisal Coordinator
Finance of America Commercial
03.2021 - 03.2023
- Developed training materials for new staff members regarding the appraisal process.
- Organized meetings between lenders and appraisers to discuss potential problems or issues that may arise during the review process.
- Participated in client meetings as needed to discuss valuation services or proposed solutions.
- Provided guidance to lenders on proper documentation requirements for collateral valuations.
- Created monthly reports tracking key performance indicators for the department's appraisal division.
- Ensured compliance with applicable state laws governing real estate transactions.
- Reviewed incoming appraisal documents and ensured they were accurate and complete.
- Verified that all necessary information was included in each appraisal before submitting it to management for review.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Barista
Dutch Bros
11.2018 - 06.2020
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Managed cash register and processed transactions with accuracy and integrity.
- Maintained calm demeanor during high-volume periods and special events.
- Received and accurately processed customer payments.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Education
High School Diploma -
Rocklin High School
Rocklin, CA06-2015
Skills
- Customer service
- Time management
- Problem solving
- Attention to detail
- Motivated team player
- Dependable and reliable
- Quality control
References
- Tyler Cross- Target Team Lead 530-605-5068
- Cassie Johnson- Dutch Bros Operator 707-954-8896
- Elizabeth Gaeta - 279-220-4795
Timeline
Fulfillment Team Member
Target
10.2024 - Current
Appraisal Coordinator
Finance of America Commercial
03.2021 - 03.2023
Barista
Dutch Bros
11.2018 - 06.2020
High School Diploma -
Rocklin High School