Motivated individual with strong problem-solving and communication strengths. Brings reliability and a positive attitude to every challenge. Eager to contribute to team goals while continuously learning and developing skills.
Overview
2
2
years of professional experience
Work History
Shift Leader
Buffalo Wild Wings GO
Fairmont, WV
03.2025 - Current
Supervised team members to ensure efficient service and operational excellence.
Trained new staff on food safety protocols and customer service standards.
Implemented quality control measures to maintain high food preparation standards.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Team Member
Long John Silver's
Fairmont, WV
10.2024 - 02.2025
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Prepared and served menu items in accordance with quality standards.
Maintained cleanliness and organization of workstations to promote safety and efficiency.
Collaborated with team members to optimize workflow during peak hours.
Assisted in training new staff on operational procedures and best practices.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Sandwich Artist
Burger King
Fairmont, WV
12.2023 - 08.2024
Prepared sandwiches according to customer specifications, ensuring freshness and quality.
Assisted in maintaining cleanliness and organization of workstations and dining areas.
Trained new team members on sandwich preparation techniques and food safety protocols.
Implemented best practices for food handling, contributing to overall health standards compliance.
Increased speed of service through effective multitasking and time management skills.
Collaborated with team members to maintain a smooth workflow during busy hours.