ALEXIS NEVAEH GALLEGOS
Mission,TX
Summary
An individual with a friendly and cooperative attitude who has a willingness to learn and grow in a dynamic environment. I value providing excellent customer service and being a team player, both are of the utmost importance. I have the ability to handle tasks efficiently and accurately. Strong communication and problem-solving skills and strive to be a positive presence in the environment.
Overview
4
4
years of professional experience
Work History
Barista
Hebrews Life Cafe
11.2023 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Crew Trainer
Tropical Smoothie Cafe
06.2022 - 11.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Crew Member
McDonalds
05.2021 - 01.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Science - Pre-Nursing
The University of Texas Rio Grande Valley
Edinburg, TX05-2027
High School Diploma -
Sharyland High School
Mission, TX05.2023
Skills
- Creative
- Teamwork Skills
- Strong Communicator
- Organized
- Disciplined
- Adaptable
- Accountable
- Customer service
- Cash handling
- Customer engagement
- Taking orders
- Multitasking
Languages
English
Native or Bilingual
Spanish
Limited Working
American Sign Language
Professional Working
Timeline
Barista
Hebrews Life Cafe
11.2023 - 11.2024
Crew Trainer
Tropical Smoothie Cafe
06.2022 - 11.2022
Crew Member
McDonalds
05.2021 - 01.2022
Bachelor of Science - Pre-Nursing
The University of Texas Rio Grande Valley
High School Diploma -
Sharyland High School
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