Adept at diesel engine maintenance and fostering customer relations, I significantly enhanced shop productivity and safety standards at Quick Change. My expertise spans from transmission servicing to tire rotations, underpinned by a strong ability to communicate service recommendations, boosting customer trust and loyalty.
Overview
16
16
years of professional experience
Work History
Oil Change Technician
Quick Change
03.2024 - 09.2024
Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Greeted customers and answered questions about oil changes and other services.
Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Assisted management in maintaining proper inventory levels, reducing waste and ensuring availability of required materials for services.
Increased overall shop productivity by maintaining a clean and organized work environment.
Enhanced customer trust and loyalty through clear communication of service recommendations and explanations of performed tasks.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
Supported the training of new hires by sharing knowledge on effective techniques and best practices within the oil change technician role.
Picker
Amazon
Cleveland, OH
03.2023 - 04.2024
Worked fast to meet assigned daily picking quotas.
Pulled orders quickly to maintain demanding productivity goals.
Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Used RF scanners to track orders and verify accuracy.
Verified proper labeling and identification on all orders before shipment.
Scanned and verified UPC codes for all products to aid in identification.
Diesel Mechanic
Loves Travel Stop
Cleveland, OH
01.2022 - 10.2023
Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Troubleshot and diagnosed problems with brakes, steering, and transmissions.
Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Cook
Hilson Nut
07.2021 - 02.2022
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Picking Lead
Kitchler Lighting
Independence, OH
08.2018 - 02.2021
Streamlined inventory management by conducting accurate cycle counts and collaborating with the warehouse team for proper storage solutions.
Optimized resource allocation during peak periods, ensuring adequate staffing levels to meet increased demand without compromising quality or deadlines.
Supported continuous improvement initiatives by identifying areas of opportunity and recommending process enhancements accordingly.
Provided exceptional customer service, addressing any issues or concerns promptly to maintain client satisfaction levels.
Utilized data-driven insights from performance reports to identify trends in productivity, informing strategic decision-making for ongoing improvements.
Tire Technician
Pilot Freight Services
Cleveland, OH
09.2017 - 07.2019
Rotated, mounted and balanced tires on cars, trucks, and vans.
Replaced and repaired tires using best practices for safe vehicle maintenance.
Dismounted, mounted, and repaired tires according to manufacturer specifications.
Improved customer satisfaction by providing timely and accurate tire services.
Operated machines safely and correctly, including tire changers and wheel balancers.
Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
Enhanced safety standards by conducting thorough inspections of tires and related components.
Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
Delivered outstanding service, addressing client concerns promptly and professionally.
Maintained and managed tire and hardware inventory with regular stock assessments.
CDL A OTR Driver
Cr England - Global Transportation
Salt Lake City, UT
03.2015 - 08.2017
Ensured timely deliveries by effectively communicating with dispatchers, shippers, and receivers throughout each transport.
Established strong working relationships with fellow drivers, dispatchers, maintenance personnel, and other key stakeholders in the transportation process for seamless operations.
Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.
Increased overall safety by conducting thorough pre-trip and post-trip inspections on vehicle equipment and load.
Coordinated closely with dispatchers to address any issues that arose during trips such as schedule changes, breakdowns, or emergency situations.
Adhered to all federal regulations and company policies, resulting in a clean driving record with no violations or accidents.
Machine Operator
Finish Line Binderies
Cleveland, OH
11.2011 - 03.2013
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Set up and ran machinery to produce exceptional products for industrial needs.
Machine Operator
Domino Sugar
Cleveland, OH
02.2009 - 06.2010
Followed detailed instructions to operate machines with accuracy and produce quality products.
Set up and adjusted equipment and properly configured machines for daily operation.
Complied with company and OSHA safety rules and regulations.
Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
Landscaper
Residential Tenancies Authority
Cleveland, OH
05.2008 - 08.2009
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.