Alexis Olivero
Carmel
Summary
Enthusiastic and driven third-year Business student at Pennsylvania State University with over four years of experience in customer service, sales, and dance instruction. Passionate about fostering engaging environments whether in the classroom or on the sales floor and recognized for strong communication, creativity, and leadership skills. Adept at working with children, planning lessons, and promoting programs and services through clear, impactful messaging.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Epic Dance Center
09.2020 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Fielded customer questions to share information about products, availability, and pricing.
Babysitter
Multiple Familys
06.2019 - Current
- Have worked with family's with kids from six months to ten years old.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Assistant Dance Instructor
Epic Dance Center
08.2019 - 08.2024
- Assisted in maintaining a clean and safe studio space, adhering to health guidelines and promoting a positive atmosphere for learning.
- Provided constructive feedback to students, fostering growth in their technical abilities and confidence.
- Coordinated backstage logistics at performances, ensuring smooth transitions between acts.
- Maintained an organized classroom space, enabling efficient use of time during lessons.
- Assisted with costume selection and fittings, contributing to visually appealing stage presentations during recitals.
- Assisted lead instructor in choreographing dances for recitals, resulting in polished performances.
Dance Instructor
Epic Dance Center
08.2019 - 08.2023
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
- Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
Education
Business
Pennsylvania State University
University Park, PA05-2027
High School Diploma -
Mahopac High School
Mahopac, NY06-2023
Skills
- Goal oriented
- Safety awareness
- Class leadership
- Teaching strategies
- Group teaching
- One-on-one teaching
- Lesson planning
- Relationship building
- Stock management
- Sales expertise
Timeline
Sales Assistant
Epic Dance Center
09.2020 - Current
Assistant Dance Instructor
Epic Dance Center
08.2019 - 08.2024
Dance Instructor
Epic Dance Center
08.2019 - 08.2023
Babysitter
Multiple Familys
06.2019 - Current
Business
Pennsylvania State University
High School Diploma -
Mahopac High School
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