Alexis Olivier
Windermere,FL
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Server
House of Blues
02.2024 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Host
House Of Blues
06.2022 - Current
- Greet guests, answer phones, seat customers, and present menus in a professional manner
- Prepare seating arrangements and organize reservations
- Always maintain a professional appearance and address customer inquiries
- Inspect dining room for proper supply levels and cleanliness
- Follow-up with guests to ensure their satisfaction with their dining experience and address additional requests
- Manage over 700 reservations a weekday and ensure all additional walk-ins are seated within a timely manner
- Maintained professionalism and friendliness in a bustling environment.
Server
Aji Sushi Teppan
01.2022 - 05.2022
- Efficiently worked with my coworkers to use down periods to restock supplies
- Created orders, and follow up with kitchen staff to ensure quality service
- Notifying customers of a change in specials
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Prepared beverages and prepped food orders for customers
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Greeted and maintained relationships with regular customers
- Prepared beverages and filled food orders for customers
- Used correct cleaning, sanitizing and food handling procedures
- Kept server areas clean and stocked to increase efficiency
- Replenished table, wait staff, and kitchen supplies.
Housekeeper
Whitaker Cleaning Service
06.2021 - 12.2021
- Keep facilities and common areas clean and well maintained
- Vacuumed, swept, and mopped floors
- Cleaned and stocked restrooms
- Notify managers of necessary repairs
- Collect and dispose of trash
- Properly clean upholstered furniture
- Properly cared for company equipment
- Kept organized lists of clientele and hours worked.
Server
Cypresswood Golf and Country Club
10.2020 - 04.2021
- Continuously memorizing daily and weekly specials at the restaurant and bar
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly
- Greeted and maintained relationships with regular customers
- Prepared beverages and filled food orders for customers
- Used correct cleaning, sanitizing and food handling procedures
- Took orders and delivered excellent timely service.
Childwatch
Franz Ross YMCA
10.2018 - 07.2019
- Caring for children ages 6 weeks to 13 years old
- Monitored entrances and exits to maintain safety
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents
- Sanitize dishes, tabletops, toys and frequently touched surfaces to prevent the spreading of germs
- Created a safe and engaging learning environment for groups of children with various learning styles, to enhance socialization, communication, and problem-solving skills
- Managed the safety and security of all children under my care
- Participated as a summer camp counselor for a program to help children prepare for preschool and kindergarten.
Server
Summit at Venice Assisted Living & Memory Care
07.2018 - 09.2018
- Created orders, and followed up with kitchen staff to encourage top-quality service
- Kept updated residence posted allergies and posted menu availability
- Prepared beverages and filled food orders for customers
- Used correct cleaning, sanitizing and food handling procedures
- Took orders and delivered food items
- Replenished table, wait staff, and kitchen supplies
- Built long-lasting relationships with residents.
Education
High School Diploma -
Haines City Senior High School
Haines City, FL12.2021
Skills
- Daily specials memorization
- Guest Engagement
- Safe Food Handling
- Table Bussing
- Allergy awareness
- Cash Handling
Timeline
Server
House of Blues
02.2024 - Current
Host
House Of Blues
06.2022 - Current
Server
Aji Sushi Teppan
01.2022 - 05.2022
Housekeeper
Whitaker Cleaning Service
06.2021 - 12.2021
Server
Cypresswood Golf and Country Club
10.2020 - 04.2021
Childwatch
Franz Ross YMCA
10.2018 - 07.2019
Server
Summit at Venice Assisted Living & Memory Care
07.2018 - 09.2018
High School Diploma -
Haines City Senior High School
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