Alexis Orozco
Summary
Results-oriented professional with diverse experience in sales, construction, restaurant management, and customer service. Skilled in leading teams, driving revenue growth, and ensuring exceptional customer experiences. Strong communicator and adaptable problem-solver. Ready to contribute expertise in sales management, project coordination, and customer relationship management to achieve organizational success.
Overview
6
6
years of professional experience
Work History
Amazon Warehouse Associate
Amazon
Seattle, WA
12.2021 - Current
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Sales Associate Supervisor
Charter Spectrum
San Antonio, TX
01.2019 - 09.2021
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of 12+ people, stepping in to support employees and deliver smooth sales processes for clients.
Restaurant Manager
Melanie's Cafe
Schertz, TX
10.2017 - 02.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Customer Service Representative
Alorica
San Antonio, TX
02.2017 - 10.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Science - Game Development And Programming
Southern New Hampshire University
Hooksett, NH11.2025
Skills
- Python Proficiency
- Inbound Sales
- IT Support
- Customer Service
- Construction Labor
Python Developer
Proficient in Python programming language, with a solid understanding of its syntax, data structures, and control flow. Capable of developing basic applications and scripts using core Python libraries and modules. Familiarity with concepts such as variables, loops, conditionals, functions, and file handling. Knowledgeable in object-oriented programming principles and basic software development practices. Continuously enhancing skills through self-learning and personal projects.
IT Support Specialist
Fundamental knowledge of IT concepts encompassing hardware, software, and networking. Proficient in troubleshooting common computer issues, installing software, and resolving basic hardware problems. Familiarity with popular operating systems and productivity software like Microsoft Office. Continuously learning and staying updated on industry trends. Strong problem-solving and communication skills. Quick learner and adaptable to changing technology environments.
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Amazon Warehouse Associate
Amazon
12.2021 - Current
Sales Associate Supervisor
Charter Spectrum
01.2019 - 09.2021
Restaurant Manager
Melanie's Cafe
10.2017 - 02.2019
Customer Service Representative
Alorica
02.2017 - 10.2017
Bachelor of Science - Game Development And Programming
Southern New Hampshire University