Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Alexis Ortega

Houston,TX

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Leader Member

Whataburger Restaurant Unit 472
05.2020 - Current
  • Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
  • Implemented new working processes to deliver multiple improvements.

Team Member

WSS Warehouse Shoe Sale
11.2021 - 01.2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance lifting, stocking and organizing
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Resolved issues quickly to maintain productivity goals.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Lifted, stacked and transported boxes using hard cart and forklift.
  • Created appealing displays for routine arrangements and special promotions.
  • Operated material moving equipment to move heavy loads and maintain production levels.

Crew Trainer

McDonald's
06.2020 - 03.2021
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained current knowledge of all team position requirements.
  • Trained and mentored Number new personnel hired to fulfill various roles.

Warehouse/ Cashier Team Member

Buccee's
01.2022 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Being on time no matter what following the company’s policies and rules
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Lifted, stacked and transported boxes using hard cart and forklift.

Education

Stem Endorsement( Engineering)

Cypress Falls High School
Houston, TX
05.2021

Skills

  • Following Instructions
  • Team Member Motivation
  • Operational Efficiency and Safety
  • Attention to Detail
  • Continuous Development
  • Willingness to Learn
  • Customer Service
  • Clear Communication
  • Heavy Lifting
  • Cooperative Relationships
  • Product Knowledge
  • Cash Handling
  • Parts Labeling
  • Sales Expertise
  • Safe Food Handling Practices
  • Reliable energetic and resourceful to commission, providing a focus on team building relationships, adherence of orders given, bilingual ,passionate and determined to pursue my career aspirations

Accomplishments

  • For PBA Use Only: Entered into PeopleSoft by: Date:

Certification

  • Certified alcohol selling management , buc-ee’s -1/22
  • food safety handling training, buc-ee’s -3/22
  • Forklift handing training-, bu-ee’s 5/2/

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Warehouse/ Cashier Team Member

Buccee's
01.2022 - Current

Team Member

WSS Warehouse Shoe Sale
11.2021 - 01.2022

Crew Trainer

McDonald's
06.2020 - 03.2021

Team Leader Member

Whataburger Restaurant Unit 472
05.2020 - Current

Stem Endorsement( Engineering)

Cypress Falls High School

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Alexis Ortega