Alexis Ortiz
Godley,TX
Summary
Professional office specialist with track record of streamlining administrative processes and supporting operational efficiency. Excellent communication, organizational, and multitasking skills. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Known for reliability, problem-solving abilities, and keen attention to detail.
Experienced with providing comprehensive care and support to elderly individuals. Utilizes effective communication and organizational skills to manage daily activities and personal care routines. Knowledge of fostering compassionate and safe environment, ensuring well-being and dignity of clients.
Overview
5
5
years of professional experience
Work History
Office Administrator
Compass Adjusting Services
07.2024 - Current
- Coordinated office operations to enhance workflow efficiency and communication.
- Managed scheduling and appointment-setting for team members and clients.
- Assisted in maintaining accurate records and documentation for claims processing.
- Supported billing processes by managing invoices and payment follow-ups.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Settlement Specialist
The Cain Firm
12.2023 - 06.2024
- Coordinated settlement processes to ensure timely disbursement of funds and compliance with regulations.
- Reviewed and validated settlement documentation for accuracy and completeness, minimizing errors.
- Assisted clients in understanding settlement terms, fostering positive relationships and trust.
- Collaborated with legal teams to resolve discrepancies in settlement agreements efficiently.
Receptionist
The Cain Firm
02.2023 - 12.2023
- Managed front desk operations, greeting clients and directing inquiries efficiently.
- Coordinated appointment scheduling, ensuring optimal use of office resources.
- Utilized office management software to maintain accurate client records and data entry.
- Assisted in preparing legal documents, enhancing workflow efficiency for attorneys.
Receptionist
Wateredge Assistant Living
02.2021 - 04.2022
- Maintained cleanliness and organization of reception area, fostering a professional environment.
- Assisted residents with daily living activities, promoting independence and comfort.
- Collaborated with healthcare professionals to address individual needs effectively.
- Implemented safety protocols to maintain secure living environments for all residents.
Elderly Caregiver
Bridge Water Memory Care
11.2020 - 01.2021
- Provided compassionate support to residents with memory care needs, enhancing daily living experiences.
- Assisted in developing personalized care plans tailored to individual resident requirements.
- Monitored and documented changes in residents' health conditions, ensuring timely interventions.
- Implemented engaging activities promoting cognitive stimulation and social interaction among residents.
Education
Associate of Science - Allied Health
Hill College
Cleburne01-2028
GED -
Essintial Education
Online10-2025
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Customer engagement
- Verbal communication
- Scheduling appointments
- Calendar management
- Inbound phone call handling
- Computer skills
Timeline
Office Administrator
Compass Adjusting Services
07.2024 - Current
Settlement Specialist
The Cain Firm
12.2023 - 06.2024
Receptionist
The Cain Firm
02.2023 - 12.2023
Receptionist
Wateredge Assistant Living
02.2021 - 04.2022
Elderly Caregiver
Bridge Water Memory Care
11.2020 - 01.2021
Associate of Science - Allied Health
Hill College
GED -
Essintial Education