Alexis Ortiz
Killeen
Summary
Professional technician with solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Maintenance Technician
Stonecreek Apartments
Killeen, TX
06.2022 - Current
- Perform preventive and corrective maintenance across multiple residential buildings.
- Troubleshoot and repair HVAC systems, electrical issues, plumbing, and appliances.
- Lead unit turnovers, ensuring high-quality standards for new residents.
- Respond to emergency maintenance calls with professionalism and urgency.
- Support management by identifying property needs and recommending improvements.
- Known for reliability, strong communication, and excellent resident service.
- Performed repairs on HVAC, plumbing, and electrical systems, enhancing property functionality.
- Conducted routine inspections to identify maintenance needs and ensure safety compliance.
Production / Maintenance Support
Reynolds
Temple, TX
05.2017 - 06.2022
- Operated industrial machinery and supported maintenance operations.
- Conducted safety inspections and performed basic equipment repairs.
- Maintained a clean, safe, and efficient work environment.
- Followed strict operational protocols to ensure consistent production flow.
Machine Operator / Production
Rand Whitney
Worcester, MA
02.2011 - 03.2017
- Operated manufacturing equipment and ensured product quality.
- Performed minor mechanical adjustments to prevent downtime.
- Met production goals while maintaining safety and accuracy.
General Labor / Maintenance Assistant
Curtis LLC
Worcester, MA
10.2007 - 11.2011
- Assisted with facility maintenance and industrial operations.
- Used hand and power tools for repairs and cleaning tasks.
- Supported technicians and contributed to a safe work environment.
- Performed preventive maintenance on equipment, reducing downtime and enhancing performance reliability.
- Conducted routine inspections to identify maintenance needs and ensure operational efficiency.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
Education
Diploma - Cybersecurity
Universidad Ana G. Méndez
PUERTO RICO12-2025
Skills
- Maintenance Team Leadership
- Work Order Management
- Preventive & Corrective Maintenance
- HVAC Diagnostics & Repairs
- Vendor Coordination
- Safety & Compliance
- Budget Awareness & Inventory Control
- Emergency Response
- Customer Service & Resident Relations
- Electrical & Plumbing Troubleshooting
- Apartment Turnovers
- Bilingual Communication (English/Spanish)
Accomplishments
Results‑driven Maintenance Professional with 15+ years of experience in property maintenance, industrial operations, safety compliance, and emergency response. Proven ability to lead teams, manage work orders, coordinate vendors, and maintain high‑standard facilities. Certified in HVAC, CPO, and trained in Cybersecurity at Universidad Ana G. Méndez. Recognized for strong leadership, reliability, and the ability to solve problems quickly in high‑pressure environments. Ready to step into a Maintenance Manager role and elevate operational performance, team efficiency, and resident satisfaction
Certification
- HVAC Certification
- Certified Pool Operator (CPO)
- Cybersecurity Diploma — Universidad Ana G. Méndez
Languages
Bilingual: English / Spanish
ADDITIONAL STRENGTHS
- Strong leadership
- High integrity
- Fast learner
- Excellent communication
- Problem-solving mindset
- Reliable under pressure
- Commitment to quality
Timeline
Lead Maintenance Technician
Stonecreek Apartments
06.2022 - Current
Production / Maintenance Support
Reynolds
05.2017 - 06.2022
Machine Operator / Production
Rand Whitney
02.2011 - 03.2017
General Labor / Maintenance Assistant
Curtis LLC
10.2007 - 11.2011
Diploma - Cybersecurity
Universidad Ana G. Méndez