Alexis Osorio
Marshville,NC
Summary
Adept Machine Operator and skilled Restaurant Waiter, I excel in operational control and maintain a strong work ethic, ensuring quality and safety at Charlotte T-Shirt Authority. Proven track record in enhancing production efficiency and troubleshooting, complemented by a keen attention to detail and a commitment to exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
Machine Operator
Charlotte T-Shirt Authority
Charlotte, NC
05.2024 - Current
- Monitored and observed the production line to watch for pile-ups and jams.
- Collaborate with other departments when necessary for the successful completion of projects.
- Monitor the feed and speed of machines during the machining process.
- Verified production orders before starting setup.
- Adjust machine settings to complete tasks accurately.
- Adjust machine settings according to production requirements.
- Monitored and observed the production line to watch for pile-ups and jams, and on schedule, deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
Restaurant Waiter
Redeye Diner
Charlotte, NC
09.2021 - 03.2024
- Handled food safely, cleaned spaces to protect customers from foodborne illness, and maintained proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Stocked service areas with supplies during slow periods.
- Resolved customer complaints politely, according to company policy.
- Informed customers of daily specials and signature menu items.
- Delivered food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
- Answered phone calls, providing information about restaurant services, hours of operation, and menu items.
- Checked with guests to get feedback on the food served, resolved issues, brought additional items, and refilled beverages.
- Collected tickets and followed proper cash-handling procedures.
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Cleared dishes between courses, refilled drinks as necessary, and served any requested condiments or accompaniments.
- Checked identification to verify if guests meet the minimum age to purchase or consume alcoholic beverages legally.
- Took accurate food and drink orders using a POS ordering software system.
- Trained new employees to perform duties.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Processed cash payments accurately using a POS system; ensure the accuracy of changes given to customers.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Delivered food to tables promptly while ensuring correct temperatures were maintained.
- Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
- Complied with all health department regulations regarding food handling, storage, and sanitation standards.
Education
High School Diploma -
East Mecklenburg High School
Charlotte, NC06-2023
Skills
- Specification compliance
- Order reading
- Equipment monitoring
- Breakdown troubleshooting
- Operational control
- Production preparation
- Strong work ethic
- Attention to detail
- Quality control
- Workplace safety
Languages
English
Full Professional
Spanish
Native/ Bilingual
Accomplishments
- Employee of the Month Award
Timeline
Machine Operator
Charlotte T-Shirt Authority
05.2024 - Current
Restaurant Waiter
Redeye Diner
09.2021 - 03.2024
High School Diploma -
East Mecklenburg High School