Alexis Overstreet
Cleveland,OH
Summary
Detail-oriented Housekeeper skilled in time management and effective cleaning. Demonstrates reliability and responsiveness while handling diverse patient needs, including medication administration and mobility assistance. Focused on improving client quality of life through tailored care plans and compassionate communication. Collaborative team player committed to delivering exceptional results in fast-paced environments.
Overview
1
1
Certification
5
5
years of professional experience
Work History
HOME HEATH CARE
Entyrecare
Cleveland, ohio
01.2026 - Current
- Dedicated home health care professional with over five years of experience in delivering compassionate patient care and support.
- Coordinated with healthcare teams to ensure comprehensive, seamless patient care in home settings.
- Provided emotional support and advocacy to patients, enhancing their quality of life.
CALL CENTER REPRESENTATIVE
The solution center
Cleveland, ohio
01.2025 - 07.2025
- Dedicated call center representative with over three years of experience in customer service and support.
- Handled high call volumes, ensuring professionalism and customer satisfaction during each interaction.
- Utilized call center software and CRM systems to track customer interactions and resolve issues promptly.
WAREHOUSE ASSOCIATE
Oatey industrial solutions
Cleveland, ohio
03.2024 - 01.2025
- Collaborated with team members to consistently meet and exceed performance targets.
- Resolved issues quickly to minimize downtime and maintain operational flow.
- Utilized strong physical stamina to lift heavy items, supporting productivity in fast-paced environments.
HOUSEKEEPING CLEANER
Immaculate Cleaning Group
Cleveland, Ohio
09.2023 - 04.2024
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures to ensure cleanliness and comfort for occupants.
- Removed finger marks and smudges from doors, frames and glass partitions to maintain a polished appearance. Emptied wastebaskets and replaced liners.
- Maintained clean work area by sweeping or vacuuming daily, promoting a hygienic environment.
PRODUCTION WORKER
Yanfeng automotive interiors
Detroit, Michigan
07.2021 - 02.2022
- Followed safety protocols and maintained clean, organized workspace to support safe production environment.
- Collaborated with team to achieve production goals, fostering effective communication and cooperation.
- Executed quality control procedures to ensure products consistently met industry standards and specifications.
Education
HIGH SCHOOL DIPLOMA -
Life skills
Elyria, ohioSkills
- Cleaning techniques
- Housekeeping
- Deep cleaning
- Sanitization procedures
- Resident support
- Problem-solving
- Teamwork
- Reliability
- Multitasking
- Oral and written communication
- Communication
- English language fluency
- Listening
- Patience
- Patient advocacy
Personal Information
Title: CALL CENTER
Certification
CNA
LANGUAGES
Title: CALL CENTER
Timeline
HOME HEATH CARE
Entyrecare
01.2026 - Current
CALL CENTER REPRESENTATIVE
The solution center
01.2025 - 07.2025
WAREHOUSE ASSOCIATE
Oatey industrial solutions
03.2024 - 01.2025
HOUSEKEEPING CLEANER
Immaculate Cleaning Group
09.2023 - 04.2024
PRODUCTION WORKER
Yanfeng automotive interiors
07.2021 - 02.2022
HIGH SCHOOL DIPLOMA -
Life skills