ALEXIS OZAN

• Promoted from Beauty Advisor (Flex) to Full-Time Operations Associate within one year based on performance, reliability, and operational excellence.
• Lead daily store operations, including shipment processing, inventory management, replenishment, cycle counts, and stockroom organization to support high-volume retail performance.
• Execute visual merchandising standards and planogram updates to ensure brand consistency, product visibility, and an elevated in-store experience.
• Support omnichannel operations, including BOPIS, SFS, RTVs, and back-of-house logistics, maintaining accuracy and efficiency under tight deadlines.
• Collaborate cross-functionally with leadership, operations, and sales teams to optimize workflow and meet daily business needs.
• Maintain operational compliance, loss prevention standards, and cleanliness across sales floor and stock areas.
• Continue to support Beauty Advisor responsibilities as needed, including client service, product education, shade matching, and register support during peak traffic.
• Deliver a seamless client experience by balancing operational execution with customer-facing excellence in a fast-paced, brand-driven environment.

Independent Womenswear Brand | 2019 – Present

• Founder and lead designer of an independent womenswear brand specializing in elevated, body-conscious, and couture-inspired design.
• Conceptualize and design original garments from initial sketch through final sample, overseeing design development, fit, fabrication, and construction quality.
• Collaborate with and source domestic and international manufacturers, managing sampling, revisions, pricing discussions, and production readiness.
• Develop detailed tech packs, specifications, and fit notes to communicate design intent clearly across production partners.
• Dress and work with celebrity and high-visibility clients, delivering custom and ready-to-wear pieces under tight timelines and elevated expectations.
• Manage end-to-end creative direction, including garment aesthetics, brand positioning, and visual storytelling.
• Conduct fabric research and sourcing with a focus on structure, drape, and luxury hand-feel, selecting materials aligned with brand standards.
• Oversee fittings and quality control to ensure consistency, precision, and a refined final product.
• Operate with a strong understanding of commercial viability, balancing creative vision with wearability, cost considerations, and market demand.

• Provided behavioral and emotional support for students in Kindergarten through 2nd grade, maintaining a structured, safe, and respectful learning environment.

• Served as a consistent authority figure, supporting behavior management, redirection, and conflict resolution in high-energy classroom settings.

• De-escalated challenging situations using calm, clear communication and emotional intelligence, ensuring minimal disruption and positive outcomes.

• Partnered closely with teachers, administrators, and support staff to reinforce behavioral expectations and classroom routines.

• Observed, documented, and communicated behavioral patterns to support individualized student needs and classroom success.

• Built trust and rapport with students while maintaining firm boundaries, accountability, and professionalism.

• Demonstrated patience, adaptability, and leadership in fast-paced environments requiring quick decision-making and consistency.

• Served as Key Holder with extended leadership responsibilities, frequently acting in the capacity of Assistant Store Manager during prolonged management absences.
• Supported daily store operations, including opening and closing procedures, cash handling, deposits, and adherence to operational policies.
• Led and supervised associates on the sales floor, providing direction, coaching, and task delegation to maintain productivity and service standards.
• Played a critical role in store continuity and stability during management transitions, including periods without an Assistant Store Manager.
• Assisted with training and onboarding of new associates and leadership hires, contributing to smoother team integration.
• Maintained visual standards and merchandising for high-volume craft and fabric departments, ensuring product accessibility and presentation.
• Delivered consistent customer service while resolving escalated client issues with professionalism and discretion.
• Demonstrated strong decision-making, accountability, and leadership in a fast-paced retail environment requiring autonomy and trust.