Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexis Pabon

Valrico

Summary

Dynamic Operations Manager with a proven track record at RJ Schinner, excelling in team leadership and operational efficiency. Spearheaded process improvements that enhanced productivity and reduced costs. Adept in inventory management and employee motivation, fostering a culture of accountability and excellence while driving significant performance outcomes.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Manager

RJ Schinner
07.2015 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Warehouse Supervisor

Coca Cola Refreshments
02.2010 - 07.2015
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Trained new team members on proper and safe use of tools and equipment.
  • Enforced team adherence to safety regulations and protocols.

Supervisor

Disney
03.2006 - 06.2010
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Education

Associate of Arts - Criminal Justice

University Ana G. Mendez
Puerto Rico
05-2004

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Employee relations and conflict resolution
  • Decision-making
  • Staff training
  • Staff management
  • Inventory management
  • Operations oversight
  • Policies and procedures implementation
  • Performance monitoring
  • Employee motivation
  • Staff development
  • Customer relationship management
  • Inventory control
  • Project leadership
  • Workforce management
  • Process improvements
  • Continuous improvements
  • Onboarding and orientation
  • Delegation

Certification

  • Certified Industrial Truck Operator - Professional Truck Driver Institute (PTDI).
  • Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
  • Workplace Safety and Health Officer Certification - National Examination Board in Occupational Safety and Health.
  • Hazardous Materials Endorsement (HME) for CDL - Transportation Security Administration.
  • Warehouse Management System (WMS) Technology Certification – Various Providers.
  • Automated External Defibrillator Use (AED) – American Heart Association.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Manager

RJ Schinner
07.2015 - Current

Warehouse Supervisor

Coca Cola Refreshments
02.2010 - 07.2015

Supervisor

Disney
03.2006 - 06.2010

Associate of Arts - Criminal Justice

University Ana G. Mendez

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Alexis Pabon