Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Pacheco

El Paso,TX

Summary

Personable Office Administrator with 2 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Administrator

Yes Communities
11.2023 - Current

I am in charge of answering incoming calls and directing them to the appropriate individual. I also make outgoing calls to residents regarding issues with their rent payments or any pending work orders. I deliver notices to residents "notice to vacate" when they have not made their rent payment on time. I file resident information and upload any needed documents into the database. I make calls to the utility companies to start or stop services on our units and also call other companies to schedule/confirm appointments with us.

Secretary

EL PASO WATER
07.2023 - 10.2023
  • I was in charge of incoming calls and e-mails from different departments and customers
  • I was also a timekeeper for two departments within the water company
  • I would also process applications from business owners, input the data into our data base and mail out physical copies of their certificates
  • I would also do data entry of our company manifests which included about 300 data entries per week
  • I also was in charge of incoming and outgoing mail
  • I would also create requisitions, purchase orders, and receiving tickets
  • I also purchased supplies for the office.

Customer Relations Representative

El Paso Municipal Court
08.2022 - 06.2023
  • My job includes taking cash payments from defendants and processing their payments into the right cases and work queues
  • I also am in charge of counting my money back at the beginning of the day, balancing my cash, and also creating and verifying deposits
  • Another job includes processing the incoming mail checks and depositing it into Wells Fargo.

Senior Office Assistant

El Paso Animal Services
05.2022 - 08.2022
  • As an office assistant my job mostly consisted of data entry; inputting rabies and microchips information into the PetPoint data base
  • I also was in charge of creating microchip orders/invoices for the various vet clinics across El Paso and also closing out the order once the employees picked them up
  • Another duty included handling incoming mail, entering it into an Excel spreadsheet and distributing it amongst the clinic.

Office Assisant

RMPersonnel
03.2022 - 05.2022
  • I had been hired at the El Paso Water company through RMPersonnel as an Office Assistant
  • My duties included entering and correcting the water bills into an Excel spreadsheet
  • I also was the operator so i would answer incoming calls and transfer them to the proper departments
  • I also was in charge of preparing and sending out mail.

Education

High school diploma -

Thomas Jefferson High School
El Paso, TX
06.2014

Skills

  • Typing
  • CPR
  • First aid
  • Telephone reception
  • Customer Engagement
  • Administrative Support
  • Supply Inventory
  • File Organization
  • Time Management
  • Inbound phone call handling

Certification

  • CPR Certification
  • First Aid Certification
  • BLS Certification

Timeline

Office Administrator

Yes Communities
11.2023 - Current

Secretary

EL PASO WATER
07.2023 - 10.2023

Customer Relations Representative

El Paso Municipal Court
08.2022 - 06.2023

Senior Office Assistant

El Paso Animal Services
05.2022 - 08.2022

Office Assisant

RMPersonnel
03.2022 - 05.2022

High school diploma -

Thomas Jefferson High School
Alexis Pacheco