Alexis Padilla
Garden City,KS
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
8
8
years of professional experience
Work History
Chiropractor Assistant
Dr Keeler chiropractor
08.2024 - 01.2025
- Scheduled appointments for patients, ensuring efficient use of time and minimal wait times
- Assisted chiropractor in providing patient care, including preparing treatment rooms and equipment
- Managed patient records and maintained confidentiality of sensitive information
- Managed to schedule 30 patients hourly
- Maintained cleanliness and organization of the clinic to create a welcoming environment for patients
- Ordered supplies and managed inventory to ensure availability of necessary equipment and materials
- Provided exceptional customer service by addressing patient inquiries promptly and professionally
- Processed insurance claims and ensured accurate documentation for timely reimbursement
- Reviewed policy applications and assessed risk factors to determine coverage eligibility
- Evaluated medical records provided in health insurance claims to verify treatment necessity and adherence to policy guidelines
- Assisted in patient intake, ensuring accurate documentation of medical history and current health concerns.
- Conducted follow-up calls with patients to assess progress and reinforce treatment plans as needed.
Orthodontic Assistant
High plains orthodontic
02.2022 - 02.2023
- Assisted orthodontists during procedures, ensuring patient comfort and efficient workflow.
- Prepared treatment areas and sterilized instruments to maintain safety standards.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Managed scheduling of patient appointments, optimizing clinic efficiency and patient flow.
- Managed to see over 40 people per day.
Wal-Mart Cashier
Walmart Supercenter
07.2020 - 02.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts to ensure financial integrity.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new cashiers on operational procedures and customer service techniques.
Food Court Associate
Sam's Club
09.2016 - 08.2020
- Operated food preparation equipment to ensure safe and efficient meal production.
- Maintained cleanliness and organization of food court area, adhering to hygiene standards.
- Collaborated with team members to manage peak service times effectively and efficiently.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty.
Education
Associate in Science (AS) - undefined
Garden City Community College
Garden City, KS05.2020
Skills
- Medical terminology
- Dental assisting
- Customer service
- Computer skills
- Medical Imagine
- Patient care
- Clerical experience
- Patient scheduling
Timeline
Chiropractor Assistant
Dr Keeler chiropractor
08.2024 - 01.2025
Orthodontic Assistant
High plains orthodontic
02.2022 - 02.2023
Wal-Mart Cashier
Walmart Supercenter
07.2020 - 02.2022
Food Court Associate
Sam's Club
09.2016 - 08.2020
Associate in Science (AS) - undefined
Garden City Community College