Alexis Page
Orlando,FL
Summary
Detail-oriented professional with proven customer service skills. Experienced in managing client relationships and resolving issues efficiently. Committed to enhancing customer satisfaction and operational effectiveness.
Overview
10
10
years of professional experience
Work History
Front Desk Attendant
Club 4 Fitness
Orlando, FL
05.2025 - Current
- Provided information about gym services, programs, and promotions.
- Checked out departing guests efficiently while ensuring that their stays met expectations.
- Handled complaints professionally and courteously while remaining calm under pressure.
- Recorded guest feedback on stay experiences in order to improve customer satisfaction ratings.
- Performed administrative tasks such as filing paperwork or data entry into computer systems.
Front Desk Coordinator
California Family Dental Center
Los Angeles, California
02.2023 - 03.2025
- Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
- Built relationships with long-term clients through individualized and outstanding customer service.
- Performed administrative tasks such as filing documents, preparing reports, and updating databases.
- Ensured that all front desk areas were kept clean and organized at all times.
- Managed customer complaints and rectified issues to complete satisfaction.
- Managed patient scheduling and appointment confirmations efficiently.
Patient Care Coordinator
Bennett Pediatrics
Clermont, Florida
01.2019 - 01.2023
- Maintained accurate patient records in electronic health systems.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Processed patient intake information and updated medical records prior to treatment.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
Front Desk Receptionist
Ladybird Academy
Orlando, Florida
02.2016 - 12.2019
- Managed multi-line phone system, directing calls to appropriate staff members.
- Assisted parents in completing enrollment forms and provided necessary information.
- Coordinated communication between parents, teachers, and administrative staff daily.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Greeted and welcomed families and children upon arrival at the academy.
Skills
- Guest relations
- Front desk operations
- Appointment scheduling
- Customer feedback management
- Administrative support
- Customer relationship management
- Attention to detail
- Organizational skills
Timeline
Front Desk Attendant
Club 4 Fitness
05.2025 - Current
Front Desk Coordinator
California Family Dental Center
02.2023 - 03.2025
Patient Care Coordinator
Bennett Pediatrics
01.2019 - 01.2023
Front Desk Receptionist
Ladybird Academy
02.2016 - 12.2019