Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
SalesAssociate

Alexis Park

Richardson,TX

Summary

Dynamic Sales Associate with proven expertise at Banana Republic, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and driving sales through effective teamwork and problem-solving. Skilled in cash handling and inventory management, consistently achieving sales targets while fostering a welcoming shopping environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Banana Republic
02.2024 - 08.2025
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained visual merchandising standards to drive customer engagement and sales.
  • Processed transactions accurately, ensuring efficient checkout operations.
  • Collaborated with team members to achieve daily sales targets and promote teamwork.
  • Handled inventory management tasks, including restocking and organizing merchandise displays.
  • Resolved customer inquiries and complaints effectively, maintaining store reputation for service excellence.
  • Supported promotional events by setting up displays and engaging with customers actively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided product knowledge and recommendations to foster customer loyalty and satisfaction.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Collaborated with team members to achieve monthly sales targets.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Bachelor of Science - Computer Science

The University of Texas At Dallas
Richardson, TX
05-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills

Accomplishments

  • Awarded “Employee of the Month” in 2024.

Certification

Throughout my high school career, I was able to take a variety of graphics and computer related c;lasses. In those classes, we had opportunities to be tested and certified for many different programs. In those four years, I have been certified in Unity/Visual Studios, Adobe Photoshop, Illustrator, Premiere Pro, and InDesign.

Languages

English
Native or Bilingual
Korean
Professional Working

Timeline

Sales Associate

Banana Republic
02.2024 - 08.2025

Bachelor of Science - Computer Science

The University of Texas At Dallas
Alexis Park