A driven business professional with a blended background in business analytics, and project management with a focus on improving business procedures and change. Years of experience identifying anomalies and implementing processes to increase productivity and drive efficiency.
Overview
13
13
years of professional experience
Work History
Project Manager
Center for Disease Control Foundation
09.2022 - 07.2023
Investigates and makes recommendations for addressing issues within the Nursing Home Initiative Covid-19 project with the Houston Health Department
Uses evidence-based change management strategies to design, implement and sustain change efforts, including change readiness analysis, change impact assessments, stakeholder analyses, communications and engagement plans, training roadmaps, and coaching plans for key stakeholders, where appropriate
Serves as a key advisor to leaders to recommend and plan change management efforts
Identifies goals and priorities, metrics for success, and measurement approach for assigned change initiatives
Assigned management responsibilities on a frequent basis for certain functions within the Nursing Home Initiative project
Compiles data, produces information, and interprets results through conclusion or recommendation formulation
Develop and implement of data management standard operating procedures
Identify, document, and resolve data quality issues to improve quality and use of data
Analyze business intelligence data to inform business and product decisions
Advanced skills in using statistical software languages to analyze, manipulate, or process large sets of data
Develop and implement of data management standard operating procedures
Presents findings and compiles reports, develops special documents or publications as assigned
Coordinate preparation, assembly, and delivery of proposal documents and provide additional information as required by Nursing Home Initiative project
Gather information for a project by conducting interviews, surveys, facilitating groups, analyzing client documentation, conducting research of best practice and academic literature, and the application of other information gathering tools.
Business Development Manager
Kept Companies
09.2020 - 08.2022
Assist in the annual development of sales & marketing budget and plan in coordination with company budget and strategy
Spend time targeting, developing and maintaining favorable relationship with new and existing school districts
Conduct market or customer opportunity studies
Assist in identifying market potential, establishing pricing and market strategies by market research or study
Identify and evaluate customer needs, develop customer relationships and implement sales strategies to progress customer relationships
Responsible for annual development of sales & marketing budget and plan in coordination with company budget and strategy
Design and implement marketing plan and sales programs which focus on external as well as internal 'awareness' of targeted zones or areas, to promote our service
Ensure that organizational goods or services consistently meet customer needs
Conduct client workshops to facilitate understanding of opportunities
Travel Locally about 65%.
Project Manager
Baker Hughes
04.2019 - 04.2020
Develop, build, and maintain internal and external relationships with a focus on increasing revenue and brand recognition
This includes building cross-functional teams within the company by connecting personnel across discipline lines and managing customer relations
Using experience and research results, analyze and organize information identifying root causes of issues, opportunities for improvement, and generate ideas to improve the overall situation
Based on my analysis, research, and experience participate with my team in the development of recommendations for actions that will improve the situations
Communicate the results of our work (information, analysis, and recommendations) through the participation in the development and delivery of written reports, formal presentations, and oral discussions with my team
Develop technological solutions and systems for continuous improvement of functions
Uses technological solutions to collect, store, and retrieve data
Lead and coordinate the strategic effort(s) to conduct market research, customer profiles and growth opportunities to expand the Firms market reach
Coordinate with internal Teams to introduce innovative campaigns that drive sales growth
Demonstrates experience in gathering information from end users and project stakeholders, identifying (and validating existing) requirements, and translating these into relevant data analysis and reporting
Managed and supervised OFS Chemicals Aspire Paid Interns (20)
I made sure our interns were highly capable of applying for jobs within our organization
The main goal for them was to gain knowledge, skill sets, and accept an offer
Process, manage and maintain relationships with vendors ensuring approval through vendor committee prior to established agreements or payment requests
Participate in evaluation and design of workflow, processes, various operations systems, etc., and create recommendations to improve performance and change.
Project Manager
Solid Engineering & Energy Consultants
07.2015 - 04.2019
Work closely with C-Suite Executives and Managing Directors to develop and maintain a cohesive Business Development strategy to drive to produce change
Develop, review, and make presentations, internally and externally, for procedures and change
Lead the internal Team(s) to prepare documents and information for requests for proposals for business development
Requests for qualifications (RFQs)
Works collaboratively with a team of change management professionals and key stakeholders to execute change plans with operational excellence, including but not limited to communications, engagement, and training plans, as well as stakeholder and risk-mitigation roadmaps
Leverages creative and critical thinking to solve problems and anticipate challenges
Uses change analytics to inform in-flight plan adjustments
Assists with the coordination and preparation of presentations including some research and data analysis
Managed and supervised petroleum engineers on projects relating to oil and gas reservoirs to recommend the strategic placement of wells
Analyze large and complex data sets and communicate results and findings to senior leaders and executives, including through the use of visualizations
Ensured each junior engineer was on the right path of self-development and organizational development
Help promote and maintain corporate culture to encourage top performance and high morale
Performed bookkeeping, overseeing accounts payable and receivable, preparing payroll and completing financial expense reports.
Executive Administrative Assistant
Daniel Zamora & Associates
02.2012 - 07.2015
Plan, direct, and coordinate activities of designated projects to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters
Conduct research to prepare, gather and proof briefing materials, agendas, and decks for all executive-level meetings
Liaised with executives and partnering agencies in the development of case budgets and prepared reports and updates to monitor and control account expenditures
Assisted and created legal documents such as Non-Disclosure Agreements 'NDA'
Managed and supervised our junior/entry level associates
Confirmed and advised which projects would be best for them while approving time and special request
Conducted legal research, while processing outgoing and incoming legal documents
Assessed case needs, evaluated, and analyzed individual cases and implemented appropriate processes and procedures to ensure efficiency fast-tracking and accuracy in fulfillment of case goals and objectives.
Project Manager
Charlotte Mecklenburg Police Department
09.2010 - 01.2012
Managed all professional affairs for the Chief of Police 'COP' while developing a deferred prosecution program called Gang of One
Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance; leverage a structured change management methodology, process, and tools to create stakeholder engagement, communications and learning strategies to support adoption of the changes required by the project or initiative; work closely with the team lead to incorporate industry best practices, and coordinate change management and communications activities across the project
Assess the change impact by identifying key stakeholders impacted by the change, conduct impact analyses, and assess change readiness; develop and execute stakeholder engagement plan to anticipate and minimize resistant behaviors from employees and stakeholders who are impacted by the changes; identify, analyze, and prepare risk mitigation tactics; identify and manage anticipated and persistent resistance
Develop, execute, and monitor the program communications plan; prepare and review all communications drafts as per set review and approval process and turnaround deadlines; ensure timely distribution and delivery via various approved communications channels, as per set timeline; safeguard compliance with CMPD
Measure success by identifying and evaluating Customer Experience and Satisfaction metrics; monitor change progress
Assist the COP with new business development activities by aggressively seeking networking opportunities
Developed and implemented 'Gang of One' program and monitored program goals and ensured all agency mission and Program objectives were being fulfilled while still actively assisting the Chief of Police and the Executive Team
Managed relationships between department, community, county, state, and national representatives to guarantee services were properly delivered, needed, and supported by partnering organizations
Supervised and managed all Cadets within our division
Approved payroll, and time off request with ADP
Monitored programs (Cadets and Gang of One) to ensure clients are adequately served to uphold the effectiveness of youth programs
Performs data storage and de-identification procedures in accordance with institutional and national policies to ensure maintenance of confidentiality and privacy
Signed off on approvals on behalf of the Chief of Police for invoices, salary increases, grants, funding, and promotions.
Education
Master of Arts - Business Administration And Management
Grand Canyon University
Phoenix, AZ
05.2023
Master of Arts - Secondary Education
Grand Canyon University
Phoenix, AZ
05.2018
Master of Science - Computer Science
Johnson C. Smith University
Charlotte, North Carolina
05.2012
Skills
Database Management
Business Judgement
Deadline Management
Company Development
Result Driven
Financial Analyst
Cost Savings
Optimize Operations
Project Development
Data Visualization
Systems Administration
Policy & Procedure
Problem Solving & Execution
Research Data Management
Business Knowledge
Interpersonal Skills & Values
Computingskills
Microsoft Office Suite
IBM SPSS
PeopleSoft
SAP
Concur
ADP
Workday
ImmTrac2
Smart sheet
Heads
Business Intelligence
SQLite
CRM
Salesforce
Monday.com
Oracle CRM
Timeline
Project Manager
Center for Disease Control Foundation
09.2022 - 07.2023
Business Development Manager
Kept Companies
09.2020 - 08.2022
Project Manager
Baker Hughes
04.2019 - 04.2020
Project Manager
Solid Engineering & Energy Consultants
07.2015 - 04.2019
Executive Administrative Assistant
Daniel Zamora & Associates
02.2012 - 07.2015
Project Manager
Charlotte Mecklenburg Police Department
09.2010 - 01.2012
Master of Arts - Business Administration And Management
Grand Canyon University
Master of Arts - Secondary Education
Grand Canyon University
Master of Science - Computer Science
Johnson C. Smith University
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