Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Parker

Maggie Valley,USA

Summary

A young professional consistently making a positive impact in recent roles, demonstrating effective guidance and training of teams for optimal performance. Excel at multitasking and willingly take on additional tasks. Skilled in managing stressful situations with a positive attitude to maintain productivity. Possess an adaptive personality and strong collaboration abilities.

Overview

7
7
years of professional experience

Work History

Client Technician

Pace Analytical
06.2023 - Current
  • Speaking to clients and reviewing their paperwork.
  • Processed and finalized paperwork accurately.
  • Digitized data from documents for clients and managers' review.
  • Organized and directed sample distribution within lab facilities.
  • Engaged with project managers and lab teams to ensure accurate updates on information discrepancies.
  • Properly disposing of samples when analysis is complete.
  • Answering emails and calls from project managers and clients.
  • Keeping work stations clean.
  • Putting together client orders.
  • Driving company vehicle to pick up samples from couriers or FedEx.
  • Guided colleagues towards achieving daily objectives.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

Temp Worker

Synerfac
01.2023 - 06.2023
  • Worked with current employer. (Pace Analytical)
  • Directed samples to ship to different labs.
  • Worked with FedEx.
  • Answering emails and communication with project managers.
  • Properly disposing of samples when projects are completed.
  • Correctly labeling projects with accurate information.
  • Interacting with clients.
  • Properly filling out paperwork.
  • Correctly PH checking and chlorine checking of samples.

Cashier

Food Lion
08.2022 - 01.2023
  • Interacting with clients.
  • Utilized systematic methods to organize groceries.
  • Retrieving carts from the parking lot.
  • Keeping work stations clean.
  • Answering calls.
  • Organized and returned items to shelves.
  • Adjusted schedule to be available as needed.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Sales Associate

Lowes Hardware
09.2021 - 03.2022
  • Greeting customers when entering the store.
  • Aided in sourcing materials to meet customer needs.
  • Retrieving carts from the parking lot.
  • Streamlined checkout operations by handling transactions accurately.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Cashier

Walmart
05.2021 - 08.2021
  • Checking out and bagging items
  • Welcomed customers upon entrance.
  • Organized merchandise in designated areas.
  • Maintained clean and sanitary work environments.
  • Returned items to correct locations.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Ingles Supermarket
03.2020 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Food Service Worker

Zaxby's Chicken Fingers & Buffalo Wings
06.2018 - 12.2019
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Education

None - Wildlife Biology

Lees Mcrae
Banner Elk, NC

High School Diploma -

Tuscola High School
Waynesville, NC
06.2021

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Written/Verbal communication
  • Documentation and reporting
  • Work Planning and Prioritization
  • Customer interaction
  • Heavy lifting
  • Workload management
  • Deadline oriented
  • Team Training
  • Relationship building
  • Extensive organizational skills
  • Performance improvement
  • Issue resolution
  • Tech-Savvy
  • Document preparation
  • Information tracking
  • Instrument Calibration
  • Staff education and training
  • Project management
  • Equipment calibration
  • Inventory oversight

Timeline

Client Technician

Pace Analytical
06.2023 - Current

Temp Worker

Synerfac
01.2023 - 06.2023

Cashier

Food Lion
08.2022 - 01.2023

Sales Associate

Lowes Hardware
09.2021 - 03.2022

Cashier

Walmart
05.2021 - 08.2021

Cashier

Ingles Supermarket
03.2020 - 05.2021

Food Service Worker

Zaxby's Chicken Fingers & Buffalo Wings
06.2018 - 12.2019

None - Wildlife Biology

Lees Mcrae

High School Diploma -

Tuscola High School

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Alexis Parker