Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
9
9
years of professional experience
Work History
PFS Representative PRACT
Banner Medical Center
10.2023 - Current
Enhanced insurance verification procedures to minimize claim denials and ensure accurate reimbursements.
Reduced errors in claims submissions by meticulously reviewing patient records and ensuring accurate coding.
Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Inventory Control Specialist
Windigo Logistics
10.2020 - 10.2023
Streamlined inventory management processes by implementing advanced tracking systems and conducting regular audits.
Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
Enhanced operational efficiency by developing and implementing effective inventory control policies and procedures.
Optimized storage capacity utilization with strategic organization of products in the warehouse, allowing for easier accessibility and improved productivity.
Assistant Manager
Sallys Beauty Supply
04.2015 - 02.2018
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Education
Medical Assistant -
UEI
Phoenix, AZ
10.2023
High School Diploma -
Tolleson Union High School
Tolleson, AZ
05.2016
Skills
Excellent Communication
Telephone Etiquette
Multitasking Abilities
Customer Service
Timeline
PFS Representative PRACT
Banner Medical Center
10.2023 - Current
Inventory Control Specialist
Windigo Logistics
10.2020 - 10.2023
Assistant Manager
Sallys Beauty Supply
04.2015 - 02.2018
Medical Assistant -
UEI
High School Diploma -
Tolleson Union High School
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