Alexis Patterson
Ford Motor Company
Lima,OH
14
years of professional experience
Certified Machine Tech with expertise in equipment operation, safety compliance, and quality control. Proven ability to support machinery and train technicians, ensuring optimal performance and adherence to safety standards.
Work History
Certified Machine Tech
10 Years 8 Months- Operated machinery to ensure efficient vehicle assembly.
- Conducted routine checks to verify equipment functionality and uphold safety standards.
- Trained new technicians on machinery operation and safety protocols.
- Followed quality control steps to meet product specifications.
Customer Service Representative
3 Years 4 Months- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints and provided effective solutions promptly.
- Assisted customers with product inquiries and service requests.
- Processed transactions accurately and efficiently at the point of sale.
- Trained new staff on customer service protocols and operational procedures.
- Maintained cleanliness and organization of the service area and displays.
- Handled inventory management by restocking shelves and monitoring supplies.
Education
High School Diploma
- Additional Coursework in Professional Administrative Assistant
Some College (No Degree) - Nursing
Skills
Machinery operation
Equipment operation
Machine maintenance
Equipment calibration
Quality control
Technical troubleshooting
Safety compliance
Automation systems
Hand tools
Employee training
Workplace safety
Timeline
Certified Machine Tech
Ford Motor Company
02.2016 - CurrentRead More
Customer Service Representative
Wally's Fill'in Station
10.2012 - 02.2016Read More
Elida High School
High School Diploma
Read More
Rhodes State College
Some College (No Degree) from Nursing
Read More