Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Pavlovich

Amherst,VA

Summary

Dynamic and dedicated professional with a strong background in guest service and classroom management, honed at Creative Learning Center. Proven ability to enhance customer satisfaction and foster positive learning environments through effective communication and organization. Skilled in behavior management and cash handling, committed to creating engaging experiences for diverse audiences.

Overview

8
8
years of professional experience

Work History

Assistant Teacher

Blue Ridge Montessori School
06.2025 - Current
  • Supported classroom management to create a conducive learning environment.
  • Collaborated with lead teachers to adapt materials for diverse learners.
  • Engaged students through interactive and hands-on learning experiences.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.


*** I found out I was pregnant my first week working here and I want to find something more flexible and reliable.

Restaurant Server and Bartender

Waterstone Pizza
09.2024 - 03.2025
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted with menu knowledge, offering recommendations to enhance guest experience.
  • Processed orders accurately and efficiently using point-of-sale system.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.
  • Maintained cleanliness and organization of dining area, adhering to health regulations.
  • Adapted quickly to changing priorities during peak service hours.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Restaurant Host and Expo

Mama G's Italian Restaurant
04.2024 - 09.2024
  • Welcomed guests and managed seating arrangements to ensure efficient table turnover.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Coordinated with servers and kitchen staff to accommodate special requests and dietary restrictions.
  • Monitored waitlists, communicating estimated wait times effectively to guests for improved satisfaction.
  • Trained new hosts on operational procedures and customer service standards to uphold restaurant quality.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Assistant Teacher

Creative Learning Center
02.2022 - 10.2023
  • Assisted in implementing lesson plans and instructional activities.
  • Monitored student progress and provided feedback to enhance understanding.
  • Organized classroom resources and maintained inventory of educational materials.
  • Facilitated communication between students, parents, and faculty members.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
  • Boosted classroom management skills, maintaining order and discipline among students.

Restaurant Host and Expo

Universal Joint
04.2021 - 02.2022
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Assisted in increasing table turnover rate by promptly clearing and resetting tables after guest departure.
  • Monitored wait times accurately, providing accurate estimates of wait time during busy periods while keeping guests informed and engaged.
  • Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.

Restaurant Host and Expo

Mama G's Italian Restaurant
10.2019 - 04.2021
  • Handled high-pressure situations with grace, maintaining a calm demeanor and professional attitude during peak hours and unexpected challenges.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered phone inquiries and reservations, providing accurate information on menu offerings and specials.
  • Handled customer feedback promptly, resolving concerns to foster positive dining experiences.
  • Coordinated large party reservations, ensuring adequate staffing levels and table arrangements to accommodate group needs effectively.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Ice Cream Server

Take It On The Lake Restaurant
04.2017 - 08.2018
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Prepared and served a variety of ice cream flavors, maintaining high quality standards.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Trained new staff on equipment use and customer interaction best practices.
  • Maintained cleanliness of serving area, adhering to health and safety regulations.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.

Education

No Degree - Nursing

North Georgia Technical College
Clarkesville, GA

High School Diploma -

Rabun County High School
Tiger, GA
05-2022

Skills

  • Order taking
  • Organization
  • Guest service
  • Customer satisfaction
  • Cleanliness
  • Cash handling
  • Parent-teacher communication
  • Behavior management
  • Oral communication
  • Teamwork
  • Patience and empathy

Timeline

Assistant Teacher

Blue Ridge Montessori School
06.2025 - Current

Restaurant Server and Bartender

Waterstone Pizza
09.2024 - 03.2025

Restaurant Host and Expo

Mama G's Italian Restaurant
04.2024 - 09.2024

Assistant Teacher

Creative Learning Center
02.2022 - 10.2023

Restaurant Host and Expo

Universal Joint
04.2021 - 02.2022

Restaurant Host and Expo

Mama G's Italian Restaurant
10.2019 - 04.2021

Ice Cream Server

Take It On The Lake Restaurant
04.2017 - 08.2018

No Degree - Nursing

North Georgia Technical College

High School Diploma -

Rabun County High School
Alexis Pavlovich