Alexis Payne
Pinellas Park,FL
Summary
I am a result driven extremely hard working persoomy hardest to uphold everything that is expected of me in the workplace. I consistently go above and beyond in the workplace to ensure everyone that walks through the door feels seen and heard, even if it is just for a brief interaction.
Overview
4
4
years of professional experience
Work History
Cashier
Food Lion
04.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, consistent with the count at the beginning of the shift and balanced at shift end.
- Assisted customers with product inquiries and checkout issues, and grew to have a deep understanding of the merchandise and stock in the store.
- Resolved customer complaints promptly to ensure satisfaction and retention.
- Conversed with customers on a daily basis to help ensure repeat business and contribute to a positive environment.
- Helped customers complete purchases, locate items, and join the reward system.
Shift Leader
Planet Fitness
09.2024 - 04.2025
- Began the job as a front desk employee but quickly got promoted to shift leader.
- Supervised team operations to ensure the successful execution of company policies and safety standards on a daily basis.
- Trained and mentored new staff on customer service protocols and fitness equipment usage, and helped a new team member become employee of the month.
- Managed daily shift schedules, optimizing workforce allocation for peak hours.
- Resolved member inquiries and concerns, which helped to ensure customer satisfaction and maintained membership numbers.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Awarded employee of the month three times.
Front Desk
Complete Fitness for Women
03.2024 - 06.2024
- Gained and expanded knowledge of Microsoft Excell, Word, and Google Docs.
- Learned immense information on overall wellbeing and health of women, as well as researched resources for women's health and care to share with customers.
- Demonstrated respect, kindness, competence, and willingness to help wherever needed.
- Sharpened tools relating to time management and juggling numerous schedules at once.
Food Preparer
Yesterdays Grill
06.2021 - 11.2023
- Prepared ingredients according to recipes, ensuring consistency and quality in all dishes.
- Operated kitchen equipment efficiently, following operational procedures for safety and effectiveness.
- Assisted in training new staff on food preparation techniques and kitchen protocols.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Learned the skills essential to cooking and upholding sanitary standards
Education
High School Diploma -
Southern Alamance High School
Graham, NC01-2024
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- POS systems
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Safe food handling
- Recipe preparation
- Cleaning and sanitizing
- Team leadership
- Basic math
- Computer skills
Timeline
Cashier
Food Lion
04.2025 - Current
Shift Leader
Planet Fitness
09.2024 - 04.2025
Front Desk
Complete Fitness for Women
03.2024 - 06.2024
Food Preparer
Yesterdays Grill
06.2021 - 11.2023
High School Diploma -
Southern Alamance High School