Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Penix

Huntington

Summary

I am a highly accomplished and polished professional in Office Administration with over a decade of progressive administrative experience. I am skilled at managing complex office operations and providing comprehensive executive support. My proven ability lies in streamlining administrative processes, enhancing productivity, and ensuring seamless daily functions. I am extremely devoted and proactive, with a stellar background in communication, and I can expertly manage multi-faceted calendars and handle confidential correspondence. Proficient in advanced MS Office Suite, CRM, and project management software. As a dedicated and detail-oriented individual, I am seeking an HR Administration position where I can apply my years of clerical experience, organizational and interpersonal skills to support HR operations, streamline processes, and contribute to a positive and productive work environment.

Overview

8
8
years of professional experience

Work History

Transportation Business Operations Assist 1

WV Division of Highways
10.2023 - Current
  • My role as a timekeeper for the Department of Transportation encompasses vital fiscal, personnel, payroll, and procurement support
  • Gather and compile information for state records: write reports, balance tally sheets, and monitor inventories, purchases, sales.
  • Confers with agency personnel to conduct business, gather information, or discuss information.
  • Update record and contact employees to gather information represents the supervisor or unit in the area of assignment at in-house meetings
  • Maintain files of information in hard copy files and electronic formats; run reports for regular or intermittent review.
  • Assist in determining the need for changes in procedures, guidelines and formats devises a solution; monitor the success of solutions by devising quantitative/qualitative measures to document the improvement of service

Front Office Associate

St. Mary's Outpatient Rehabilitation Services
12.2021 - 07.2023
  • Managed front desk operations, ensuring efficient guest check-in and check-out processes.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Coordinated appointment scheduling, optimizing daily office workflow and resource allocation.
  • Maintained accurate records of guest interactions and transactions using hotel management software.
  • Implemented organization strategies for front office supplies, enhancing operational efficiency.
  • Collaborated with team members to improve guest satisfaction ratings through feedback analysis.

Interviewer 1

WVDHHR
06.2021 - 11.2021
  • Collaborated with hiring managers to refine interview questions and evaluation criteria.
  • Utilized applicant tracking systems to manage candidate information efficiently.
  • Maintained detailed records of interview outcomes and feedback for future reference.
  • Processed unemployment claims accurately and efficiently to ensure timely assistance for applicants.
  • Reviewed documentation to verify eligibility criteria and compliance with state regulations.
  • Analyzed claim data to identify trends and recommend improvements in processing procedures.

Office Administrative Assistant

Prestera Center
11.2019 - 02.2021

Office Manager/Lead Sales Associate

Xfinity Comcast
04.2019 - 11.2019

HR/Recruiting Administrative Assistant

Longhorn Steakhouse
11.2018 - 05.2019

Office Administrative Assistant

State Farm
07.2017 - 11.2018

Education

BBA - Human Resource Management

Strayer University
Scott Depot, WV
03-2026

Associate of Arts - Business Administration

Strayer University
Scott Depot, WV
06-2025

Certificate Of Technical Studies - Business Technology

Potomac Job Corps
Washington DC
01.2009

Skills

  • Clear verbal and written communication
  • Proactive self-starter
  • Creative solutions expert
  • Proficient in organization
  • Talent acquisition
  • Recruitment coordination
  • Efficient payroll record management
  • Financial record management
  • Experienced with essential software tools
  • Detail-oriented data management
  • File organization and documentation
  • Meticulous attention to detail
  • Administrative assistance expertise
  • Strategic decision-making
  • Warm and welcoming demeanor
  • Effective time management
  • Service excellence
  • Record keeping
  • Efficient filing and record management

Timeline

Transportation Business Operations Assist 1

WV Division of Highways
10.2023 - Current

Front Office Associate

St. Mary's Outpatient Rehabilitation Services
12.2021 - 07.2023

Interviewer 1

WVDHHR
06.2021 - 11.2021

Office Administrative Assistant

Prestera Center
11.2019 - 02.2021

Office Manager/Lead Sales Associate

Xfinity Comcast
04.2019 - 11.2019

HR/Recruiting Administrative Assistant

Longhorn Steakhouse
11.2018 - 05.2019

Office Administrative Assistant

State Farm
07.2017 - 11.2018

BBA - Human Resource Management

Strayer University

Associate of Arts - Business Administration

Strayer University

Certificate Of Technical Studies - Business Technology

Potomac Job Corps