Highly skilled and Nationally Registered Medical Assistant with a proven ability to contribute to a company\'s success through teamwork, commitment, and professionalism. Comprehensive background in both front and back office duties. Well-equipped to handle a wide range of responsibilities. Seeking an opportunity to grow within a company that values excellence. Confident that my qualifications make me the ideal candidate for the role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
AllStars Packaging
10.2018 - 01.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Assisted coworkers and staff members with special tasks on daily basis.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Liaised between clients and vendors and maintained effective lines of communication.
Performed research to collect and record industry data.
Managed filing system, entered data and completed other clerical tasks.
Established administrative work procedures to track staff's daily tasks.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Care Partner
Cadence at Rancho Cucamonga
10.2023 - 03.2024
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Provided safe mobility support to help patients move around personal and public spaces.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Built strong relationships with clients to deliver emotional support and companionship.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted patients with self-administered medications.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Transported individuals to events and activities, medical appointments, and shopping trips.
ABA Therapist
LCS Behavioral Health
07.2021 - 10.2023
Remote ABA therapy
In home ABA therapy
Developed and maintained clear, individualized documentation on each patient.
Implemented individualized treatment plans developed by clinical supervisors to serve patients with diverse needs.
Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
Conducted parent training sessions focused on teaching behavior management strategies.
Monitored and documented client progress using data collection techniques.
Medical Assistant
OBGYN Practice
02.2021 - 07.2021
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Schedule Appointments
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Administer injections
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepare rooms for procedures
Collected and documented patient medical information such as blood pressure and weight.
Sterilize instruments
Measured patient pulse oximetry.
G-tube exchange
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Ostomy care
Prepared lab specimens for diagnostic evaluation.
Wound care
Taught patients about medications, procedures, and care plan instructions.
Assistant Retreat Director
Massage Heights
04.2016 - 10.2018
Membership Sales
Eft calls
Confirmation calls
Key Holder
Bank Deposits
Assisting guests while checking in and out
Membership and retail sales
Scheduling appointments
Collecting payments
Collection calls
Daily revenue tracking
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Medical Assisting - undefined
Platt College
Ontario, CA
03.2021
Skills
Front desk
Revenue cycle management
Windows
Accounting
Office Management
Quality Assurance
Powerpoint (10 years)
Supervising experience
Documentation review
Sales/Sales Support
E-commerce
Product demos
Quickbooks/Microsoft (10 years)
Zenoti (6 years)
Outlook (10 years)
Communication skills
Phone Etiquette
Multi-line Phone Systems
Adobe Acrobat
Customer service/Clerical experience
Project management
Accounts receivable/payable
Excel (8 years)
EDI
Conflict management
Filing
Scheduling
Confidential document control
Office administration
Inventory supplies
Specimen collection/Processing
Records retrieval
Patient Care
Care plans (9 years)
Triage
Medical Terminology
Insurance verification
Medical imaging
Special Education
Hospital experience
Basic life support (15 years)
Applied behavior analysis (9 years)
EMR systems/Medical records
Medical terminology
Anatomy/Physiology knowledge
Medication administration
Caregiving/Childcare (15 years)
Rma (9 years)
HIPAA
Medical Billing
Vital signs
CPT coding/ICD-9
Phlebotomy/Venipuncture
Certification
Certified Medical Assistant
AED Certification
Home Care Aide Certification
Medical Coding Certification
CPR Certification
CCMA Certification
First Aid Certification
ACLS Certification
Professional In Human Resources
RHIA
Certified Coding Associate
NRCMA
SHRM Certified Professional
RHIT
RMA
Medical Billing Certification
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Timeline
Care Partner
Cadence at Rancho Cucamonga
10.2023 - 03.2024
ABA Therapist
LCS Behavioral Health
07.2021 - 10.2023
Medical Assistant
OBGYN Practice
02.2021 - 07.2021
Administrative Assistant
AllStars Packaging
10.2018 - 01.2025
Assistant Retreat Director
Massage Heights
04.2016 - 10.2018
Medical Assisting - undefined
Platt College
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